2000 00 Outback 4x4 Awd 4wd All Wheel Drive No Reserve Non Smoker on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

New-gen 2020 Subaru Outback carries on its rugged legacy

The Outback is Subaru's best-selling vehicle, and for good reason. It's capable, it's versatile, it wears inoffensive looks, and it offers plenty of modern tech in a relatively affordable package. So when it came time to rework the model and introduce a new generation, Subaru took the less-is-more approach to the aesthetic redesign, which only has subtle tweaks. The major changes come inside the cabin and beneath the sheetmetal by introducing a more premium interior, and an all-new XT trim with a torquey new 2.4-liter turbocharged boxer engine. Similar to the approach used to update the 2020 Legacy, Subaru refined the Outback at every level. That started with the car's bones and the Subaru Global Platform. Subaru says the 2020 Outback is 70 percent stiffer in torsional and front-suspension rigidity and 100 percent stiffer in front lateral flex and rear subframe rigidity. The improved structure is also said to be 40 percent more absorbent in front and side crashes. More exciting is the introduction of multiple XT trims, which come standard with a 2.4-liter turbocharged boxer engine. Like the Legacy, the Outback is getting rid of the 3.6-liter six-cylinder engine in favor of the model's first turbocharged offering since 2009. It makes 260 horsepower at 5,600 rpm and 277 lb-ft of torque at 2,000 rpm, four more horsepower and 30 more lb-ft than the six-cylinder. Subaru notes the 2.4-liter engine offers a 3,500-pound towing capacity, which is an 800-pound improvement and the Outback's highest tow rating ever. It is estimated to get 23 mpg city and 30 mpg highway, compared to the 3.6's 20 mpg city and 27 mpg highway. All Outbacks come standard with permanent symmetrical all-wheel drive and a Lineartronic continuously variable transmission (CVT) that offer an "eight-speed" manual mode and paddle shifters. Base-model Outbacks continue to use a 2.5-liter naturally aspirated boxer engine, which Subaru says has 90 percent new parts. Its specs increase to 182 horsepower at 5,800 rpm and 176 lb-ft of torque at 4,400 rpm from 175 horsepower and 174 lb-ft in the previous model. With the slight increases in power comes a lighter and more agile suspension. Up front the Outback will have MacPherson struts with an internal rebound spring and a new 0.9-inch hollow stabilizer bar. In the back, a double wishbone setup with coil springs and a 0.75-inch hollow stabilizer bar. Overall, the Outback maintains its impressive 8.7 inches of ground clearance.

2013 Subaru Legacy and Outback recalled over potential steering loss

Subaru today announced a recall that affects 5,379 Legacy sedan and Outback wagon models in the United States. All of the affected 2013 model-year vehicles were built between February 15 and June 15 of 2012.
According to the National Highway Traffic Safety Administration, "the inner and outer shafts of the steering column assembly may become disengaged from one another" in these vehicles. If that happens, the driver can lose the ability to steer the vehicle, which could obviously lead to all sorts of harmful things.
Subaru will notify owners of the problem, and affected models will have their steering columns replaced at dealerships, free of charge. Scroll down for the official NHSTA report.