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J.D. Power dependability survey is out, but you shouldn't depend on it

J.D. Power has just released its latest automotive dependability survey, which of course has usual suspects Buick and Lexus ranking high. Those are safe and solid findings, surely. But when you look a little closer, there are curiosities. Our Consumer Editor, Jeremy Korzeniewski, offered an explanation a couple of years back for why this survey should be viewed with a degree of skepticism, and his take is worth a re-read. What jumped out at Jeremy were the relatively low spots assigned to Mazda, Subaru and Scion among the ranking of makes. Back in 2016 when he wrote his piece, they were ranked 21st, 23rd and 24th respectively. In this year's survey, Mazda ranks 15th and Subaru 26th, both below the industry average of 142 reported problems per 100 vehicles. (And Scion, of course, is in car-brand heaven.) Now, part of what is going on here is surely the fact that all automotive brands are producing dependable vehicles compared with years gone by, so the degree of variance between the best and worst on the list is not as great as it once was. "For the most part, automotive manufacturers continue to meet consumers' vehicle dependability expectations," Dave Sargent, a J.D. Power vice president, said in a statement. "A 9 percent improvement is extremely impressive, and vehicle dependability is, without question, at its best level ever." That said, when a brand like Subaru, regarded by many as mechanically bulletproof, ranks 26th, it leaves people who know cars scratching their heads. Something there does not compute. The problem, as Jeremy pointed out, is one of methodology: When he wrote his piece, there was no weighting assigned to the problems reported in the survey. And that still appears to be the case. Therefore, a problem with an infotainment system or a loose piece of trim is deemed as serious as a blown engine or leaky transmission. (And yes, infotainment is still the biggest problem across the board.) Jeremy's point: If the categories of problems were weighted, you'd see a different picture. When you look at the Consumer Reports brand rankings (subscription required), you get a very different picture. in CR's rankings, Subaru is No. 6 among brands, which, well, sounds a lot more like it. CR singles out the redesigned 2017 Impreza as a car with some new-model problems. (The BRZ had the fewest.) The two surveys jibe a little more closely when it comes to Mazda, which CR ranks 12th, a drop of six places from previous-year rankings.

Subaru Forester gets facelift for Japan

Subaru will introduce the updated version of the Forester for the Japanese domestic market at the Tokyo Motor Show later this month. The model benefits from a number of upgrades to the styling, interior, and equipment. It remains to be seen which, if any of these improvements will be applied to the version we get here. Most noticeable is the revised front fascia, which has been restyled to give it a "sturdier, more SUV-like appearance" thanks to a new grille, bumper, and headlights. Those lamps incorporate the company's latest EyeSight system with LED high- and low-beams that adapt to provide the optimal level of illumination according to traffic conditions. The suite of safety systems also includes lane-assist, pre-collision brake assist, blind-spot monitor, adaptive cruise control, and more. Around back the taillights have been redone as well, along with new 17- and 18-inch wheels and new body color options. Other features of the revised Forester include a new instrument panel with silver and piano-black accents, a color LCD display, and more. While mechanical changes remain limited, Subaru says it has optimized the suspension, steering, and transmission for better response. Turbocharged models also get active torque vectoring, and improved insulation promises lower NVH levels across the board. Subaru Upgrades Forester in Japan — New Safety Features include EyeSight (Ver. 3) and New Headlight Advancements — Tokyo, October 6, 2015 – Fuji Heavy Industries Ltd. (FHI), the manufacturer of Subaru automobiles, today announced an upgraded edition of the Subaru Forester in Japan. The model will be exhibited on October 28 at the Tokyo Motor Show 2015 Press Day. The Forester has always been noted for the high degree of performance balance as an SUV. The latest upgrade advances this performance especially in the areas of design, driving enjoyment, and the utility and comfort expected of an SUV. Furthermore, the Forester's safety performance, already among the world's highest, has been bolstered by adopting the new EyeSight*1, an Advanced Safety Package*2 incorporating newly developed Adaptive Driving Beam headlights, and Subaru's first LED high & low beam lights and Steering Responsive Headlights. This comprehensive upgrade in vehicle performance has raised the Forester to a new level, as a product that will brighten the lives of more customers than ever.

Subaru ending Tribeca production in January?

The writing has been on the wall for some time, but it seems that Subaru is finally pulling the lever on the guillotine to put the midsize Tribeca crossover out of its misery. Jalopnik has what appears to be a communication from Subaru to its dealers announcing that the final Tribeca will roll off the Lafayette, IN assembly line in January, with the last dealer delivery expected to occur the following month.
The last report we heard regarding the Tribeca said that Subaru could be planning a fullsize, three-row crossover, possibly to compete against the Nissan Pathfinder and Ford Explorer. Dropping the Tribeca would leave the automaker without a three-row crossover for the foreseeable future, but according to the memo, Subaru has sold just 78,000 Tribecas since 2005 making it one of the worst-selling vehicles in the US in 2011 and 2012 - for comparison, the automaker has already found 84,372 customers for its new Forester this year (through September) alone.
We have reached out to Subaru for comment on the Tribeca's passing, but have yet to hear back as of this writing. Stay tuned for an update, when and if we get word.