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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

2019 Subaru Crosstrek Hybrid PHEV electric range, according to CARB

Subaru's first plug-in vehicle is coming, and it's coming soon. The end of 2018 is upon us already, and the 2019 Subaru Crosstrek Hybrid is almost ready for primetime. This time around, it has a plug, a feature that is notably absent from the car's nomenclature, a la the Chrysler Pacifica Hybrid. It will also borrow its PHEV technology from Toyota and now, we have California Air Resources Board ( CARB) documents that suggest the Crosstrek Hybrid's all-electric range. According to the document (which can be seen in PDF form here), CARB rates the Crosstrek Hybrid's Urban Dynamometer Driving Schedule electric range at 25.650 miles. For what it's worth, the Toyota Prius Prime with which this Subaru shares powertrain tech, has an EPA-estimated all-electric range of 25 miles and a highway electric range of 21.9 miles. The document also lists an "equivalent" all-electric urban range of 26.273 miles and "equivalent" all-electric highway range of 27.381 miles. ("Equivalent" range calculations come into play when PHEVs use a mix of electric and gas power at the same time.) The Crosstrek, which will use Subaru's own 2.0-liter gasoline engine, doesn't appear to suffer a reduction in electric range compared to the Prius Prime despite its size, elevated ride height or all-wheel-drive system, which raises a lot of questions. The reasons are still unclear, as we don't have a lot of details about the underpinnings of the 2019 Crosstrek Hybrid, and we can't help but be skeptical about those figures. Will it have a bigger battery than the Prime's 8.8-kWh pack? Will the electric motor drive all four wheels, or will it only power one axle under all-electric power? What other mitigating factors could add efficiency and, in effect, range to this Subaru? Are these calculations, in fact, indicative of the yet-to-be-announced official figures? Of course, we'll have to see how the EPA's final estimated driving range shakes out before we draw our official comparisons. We'll know a lot more when the 2019 Crosstrek Hybrid gets its official debut before the end of this year, plug and all. Related Video: News Source: California Air Resources BoardImage Credit: Subaru Green Subaru Fuel Efficiency Crossover Electric Hybrid PHEV

Subaru WRX STI Type RA NBR Special is nearly as fast as a Porsche 918 Spyder at the Nurburgring

Subaru now claims to have the fastest sedan to circle the Nurburgring. Its (deep breath) WRX STI Type RA NBR Special finished a lap of the famed German racetrack in an incredibly fast 6:57.5. That's just half a second behind the Porsche 918 Spyder hypercar. Of course, this WRX STI is a specially-built racecar, a rather distant cousin of the WRX STI Type RA production car that takes its name from this race car. The Type RA NBR Special is an upgraded version of the car Subaru took to the Isle of Man time trial last year, where it broke Subaru's old record. The car was built by Prodrive, and it features a 2.0-liter turbocharged flat-four made for rally use. It now makes over 600 horsepower at 8,500 rpm, which is 50 more than it made last year. The aerodynamic aids have been updated, and they provide 650 pounds of downforce at the car's top speed. The car still has the power-adjustable rear wing from last year. At the press of a button, the driver can change the angle of the rear wing to reduce drag and increase speed on straights. Supporting the power and aerodynamic upgrades are 9-inch wide slick tires at each corner, and a rally-spec sequential transmission that can shift gears in 20 to 25 milliseconds. Related Video: