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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

Chicago Auto Show: The really big reveals from shows past

The 2024 Chicago Auto Show may seem like a shell of its former self, but it still holds the title of the largest consumer auto show in the United States. It didn't get that reputation simply by being efficiently produced or convenient for locals desperate for something to do in February — it earned it over decades of breaking automotive news and powerhouse reveals, eventually earning an informal designation as America's truck show.  2024 may be a down year for Chicago, but let's not forget all of the great things that have come out of it, historically. Here's a look at some of our staff favorites. Bet you didn't know about a few of these cars that were first revealed in the Windy City.    2008 Dodge Challenger SRT-8  I didn't just pick this one as a former Challenger owner, but instead to illustrate just how many cool Chicago debuts we take for granted. Chrysler often chose its home turf to debut new cars, so the few times its unveilings happened elsewhere tend to stick in our minds. The first Challenger SRT-8 was kind of garbage, if we're being honest. I mean, who buys a race-bred, V8-powered muscle car without a limited-slip differential? But the SRT-8 formula evolved over time into something truly special, and what we saw in Chicago was essentially the early version of the Scat Pack, which was ultimately very successful for Dodge. And who would have thought we'd be here, 15 years later, still talking about that debut? And still loving these big Mopars, flaws and all. — Associate Editor Byron Hurd SHO time in Chicago IÂ’ll always have a certain fondness for the return of the Taurus SHO at the 2009 Chicago Auto Show. Chicago has always leaned truck and van heavy for press reveals, but every now and then, as this list illustrates, something spicy would appear. The return of the SHO as a high-powered successor to the original that ran from 1989-1999 gave enthusiasts hope for FordÂ’s performance business, especially for sedans. With a 3.5-liter EcoBoost V6 packing 365 hp, all-wheel drive and five-spoke wheels, the SHO was a nice upgrade from the lower-rung Taurus models. It was a bit more sedate than the original SHOÂ’s Yamaha-sourced V6 that teamed with a five-speed manual transmission, but still a worthy response to the Chrysler 300, Dodge Charger and later the Chevy SS. The SHO — Super High Output — begat things like the Fusion ST and gave Ford solid four-door performance for the rest of the decade.

2019 Ram 1500 Warlock is priced right and revives a retro name

Few car companies have a history as rich and fun as Mopar, and few companies take advantage of it like Fiat Chrysler. Bringing back fantastic colors such as Sublime, or exciting models such as Power Wagon, FCA is an ace at retro vehicles. Well, it is most of the time. Then there are things like the 2019 Ram 1500 Warlock. But before we dig into the new one, we need to talk about the original, which was a trim introduced in 1976 on Dodge's old full-size truck. It was part of a line of pre-customized Dodges called "Adult Toys" ( we're not making that up). The Macho Power Wagon was one of them, and the modern Power Wagon's stripes come from that truck. The Warlock was likewise a pre-customized truck that came with gold pinstripes, wheels and upholstery, bucket seats and oak bed rails. It was also available with a six- or eight-cylinder engine and two- or four-wheel drive. The new Warlock does fit some of the original's spirit, since it's customized from the factory. It has a one-inch lift over the stock truck, powder-coated bumpers, fender flares, 20-inch wheels and decals aplenty. It's even available with six or eight cylinders and rear- or four-wheel drive. But our two main problems are that this doesn't look any different than other special Ram models, and nothing about it references the old Warlock. As for the first problem, we've seen all the parts and most of the stickers on this truck before, especially on the Rebel that has the same lights, grille, bumpers and fender flares. And for the second, this was a big missed opportunity to try out some cool retro touches, such as the gold wheels and pinstripes. A custom interior would have been especially nice. The new Warlock has just the plain "Diesel Gray" interior found on most basic Rams. And this is all without something unique like the original's wood bed rails. There is an upside to all of this, though, and it's that the Warlock offers truck buyers a way to get a new Rebel-style Ram for a lot less than the real thing. The Rebel trim no longer exists on the Ram 1500 Classic (what the Warlock is based on), and it starts at $46,635. The Warlock starts at just $37,040 with two-wheel drive and the standard V6. Buyers can also add a V8 and four-wheel drive as options. So the Warlock isn't a great Warlock, but it's a solid budget Rebel. Related Video: