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2023 J.D. Power Initial Quality Study shows there's less quality than last year

Vehicle inventory, vehicle pricing, and the supply chain are finally showing improvement. Vehicle quality, on the other hand, is still going the wrong way. That's the takeaway from the 2023 J.D. Power Initial Quality Study that found overall problems exceeded last year's record high. The study surveyed owners of 2022-model-year vehicles to assess the average rate of problems per 100 vehicles (PP100) during the first 90 days of ownership. The average figure for the 32 ranked manufacturers in 2020 was about 166 problems per 100 vehicles. In the 2021 IQS, that dropped to an average of 162. For 2022, the average jumped to 180 problems. For 2023, the PP100 is up to an industry average of 192 — an increase of 30 problems per 100 vehicles in just two years. Let's get to the good news first: Dodge reclaimed the crown of having the lowest number of problems per 100 vehicles at 140. Buick won last year with 139 PP100, falling to third this year. Dodge was the first American automaker to top the IQS in 2021. Its return as the least problematic gives parent company Stellantis three wins in four years after Ram was crowned in 2021. It also gives U.S. brands a four-peat after Buick topped the chart in 2022 by having owners report the fewest problems. This year's top 10 is Dodge, Ram, Alfa Romeo, Buick, Chevrolet, GMC, Porsche, Cadillac, Kia, and Lexus. Stellantis gathered a few feathers for its cap, in fact. Maserati showed the largest improvement year-on-year, followed by Alfa Romeo, and Alfa Romeo posted the lowest PP100 among the premium class, beating Porsche and Cadillac. Alfa Romeo has been vocal about working to improve quality, mentioning Lexus as a target. Last year the Japanese brand finished sixth, the Italians finished near the bottom, between Jaguar and Mitsubishi. This year Alfa jumped to third, Lexus dropped to tenth. Ram was the third-best on the list of improvers from 2022 to 2023.   The individual model with the lowest PP100 is the Nissan Maxima. Now for the troublesome bits. In the words of Frank Hanley, senior director of auto benchmarking at J.D. Power, "The industry is at a major crossroad and the path each manufacturer chooses is paramount for its future.

Fiat Chrysler recalls 1.4M Ram pickups: Tailgates could open

Fiat Chrysler is recalling 1.4 million Ram pickup trucks equipped with a power locking tailgate that may malfunction and open unexpectedly. The recall affects certain Ram 1500, 2500 and 3500 trucks from 2015 through the 2017 model years equipped with 5-foot-7 and 6-foot-4 cargo beds. Trucks with 8-foot beds are excluded, as are those with manual-locking tailgates. FCA says the tailgate actuator limiter tab could break and cause the tailgate to unlatch and open while driving, spilling cargo into the road and causing an accident. The company says it is not aware of any injuries or accidents related to the problem, and it will notify customers when service becomes available, expected to start Sept. 14. It will repair the problem at dealerships free of charge. Most of the affected trucks — about 1.14 million — are in the U.S., but an estimated 260,315 were sold in Canada and nearly 45,000 will be subject to recalls in Mexico and outside the NAFTA region. Related Video:

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