2012 Porsche Panamera 4 Awd, 24" Forgiatos, White/black, Ac Seats, Nav, Tint on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Roger Rodas' widow suing Porsche over Carrera GT crash

Investigations undertaken by local law enforcement may have vindicated Porsche from any wrongdoing in the crash that killed actor Paul Walker and racing driver Roger Rodas last year, but the latter's widow is apparently not convinced. According to emerging reports, Kristine Rodas has filed a lawsuit seeking unspecified damages from Porsche Cars North America.
In her suit filed with the Los Angeles Superior Court, Rodas' attorney Mark Geragos reportedly disputes the findings of the Los Angeles County Sheriff's Department, which asserted that the vehicle was traveling at an unsafe speed of 90 miles per hour on city streets, identifying the speed as the cause of the accident. Instead the lawsuit claims that the vehicle was only going 55 mph and that the cause of the crash was improper equipment - namely a faulty right rear suspension and the lack of a crash cage and proper fuel tank.

Porsche 918 Spyder roars electric through London

The Porsche 918 Spyder can be an object of lust for anyone who appreciates the finer things in the automotive world, but for us greenies with penchant for speed, the car is an icon. This gorgeous, all-wheel-drive plug-in hybrid offers 887 horsepower and 940 pound-feet of torque, can do 0-60 in just 2.5 seconds and is capable of 214 miles per hour. It lapped the Nurburgring in a record 6:57. Still, it is capable of near-silent, relaxed cruising through one of Europe's busiest cities. In a new video from Porsche, chief driving instructor Gordon Robertson takes the 918 to London and does just that. While driving in E-Power mode, he describes some of the things that make the car special, as well as how the technology has developed through the 911 GT3 R Hybrid and the 919 LMP1 car to eventually be passed onto the Panamera S E-Hybrid. If you're interested, you can learn more about the car in our own drive review, here. It's great to see, for the first time, the 918 Spyder driving alongside London's black cabs and double-decker buses. The rubbernecking from pedestrians is noticeable and completely understandable. I'm sure we'd all love to see this car come silently sneaking down our own city streets, but until Porsche makes that happen, you'll just have to enjoy the video below. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.