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Porsche digitally dissects its 918 Spyder for your viewing pleasure

At this point, you'd think we'd know all there is to know about the 2015 Porsche 918 Spyder - except what it's like to drive - but Porsche has released a new video giving us a more in-depth look at its new plug-in hypercar all the same. The animated video gives us numerous cutaway looks at the 918 Spyder while giving a visual demonstration of the car's four hybrid driving modes.
Though nowhere near as exciting as watching the 918 blast around the Nürburgring in record time, this new video is nonetheless both interesting and informative. Scroll down to watch the video yourself, and be sure to check out our live gallery of the production version of the car along with a stock gallery.

Porsche 919 Hybrid collides with 911 at Silverstone

Endurance racing is tough, in part because drivers must share the track with a whole variety of cars traveling at different speeds. That can be especially difficult for the front-running prototypes, which have to keep up the pace while overtaking slower cars. Just ask Brendon Hartley, whose spectacular crash in a Porsche 919 Hybrid while overtaking a 911 thankfully resulted in no injuries. The defending champion was scything his way through lapped back-traffic in the season opener this past weekend for the FIA World Endurance Championship when he apparently miscalculated a passing maneuver while exiting the corner. Hartley was reprimanded for the collision that took both cars out of the race but fortunately left both drivers unscathed. Worse yet was that he and his teammates were on track to win the race, and ended up watching the rest of the race from the pit lane. Instead an Audi R18 crossed the finish line first – but the race win was subsequently handed instead to another Porsche 919 during post-race scrutineering. Audi is appealing the decision, but Hartley and his co-pilots Timo Bernhard and Mark Webber will have some ground to make up if they hope to retain their crown this season. Related Video: News Source: bmwcrash1 via YouTube Motorsports Porsche Videos silverstone fia wec porsche 919 hybrid

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.