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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

Comedians In Cars Getting Coffee returns June 19, celebrates with new trailer

A brand new season of Jerry Seinfeld's Comedians in Cars Getting Coffee on the way - it will involve Seinfeld and comedian Robert Klein going to Sing Sing Correctional Facility in what appears to be a Jaguar Mark II - and the trailer is out now. In addition to Klein there'll be appearances by Sarah Jessica Parker, George Wallace, Aziz Ansari and John Stewart. We don't get to see all the rides, but a Buick Riviera GS gets some airtime and the 1949 Porsche 356/2 Gmund from the segment with Jay Leno makes a cameo. The first episode airs on June 19, you can watch the trailer by scrolling down. News Source: Crackle via YouTube Celebrities Humor Buick Jaguar Porsche Classics Videos jerry seinfeld comedians in cars getting coffee cicgc jon stewart

What hardcore 911 is Porsche working on now?

Porsche has been spotted testing a new hardcore version of the latest 911. The prototype appears to blend the best elements from the recently facelifted 991.2 with those of the outgoing GT3 RS, which both follows logically and bodes well for the German automaker's latest track-focused performance machine. That means new lighting and other touches, but also more ventilation than a toxic chemicals facility. The bigger question, however, is what engine Porsche is hanging off the back. If history teaches us anything, we could be looking at one of several possibilities. For one, this could be a prototype for the updated 911 GT3 RS, carrying a modified version of the existing model's 4.0-liter flat-six, still naturally aspirated, but maybe with a few extra horses kicked in over the outgoing version's 500 hp. For another, it could follow in the footsteps of the previous limited-edition GT3 RS 4.0, but since the existing model already boasts that displacement, this one could go a step further at 4.2 liters. But then it might not be a GT3 at all: we could be looking at the rebirth of the GT2, the primary difference between the two being the absence or presence of turbochargers. Porsche hasn't done a forced-induction GT model since the GT2 RS of 2010, and that was essentially a 911 Turbo sans the all-wheel drive and any shred of sanity. Whatever is lurking under all that aggressive bodywork, we're looking forward to finding out. And we get the distinct feeling that it won't disappoint. Related Video: Featured Gallery 2017 Porsche 911 GT2/GT3 RS: Spy Shots View 14 Photos Image Credit: CarPix Spy Photos Porsche Coupe Performance porsche 911 gt3 porsche 911 gt2 rs