1997 Mitsubishi Montero Sr 4x4 on 2040-cars

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Masuko to step down as Mitsubishi Motors CEO, Kato to succeed him

TOKYO — Mitsubishi Motors Corp said on Friday that Osamu Masuko will step down as its chief executive on June 21 and be replaced by Takao Kato, who is president of its operations in Indonesia. Masuko will retain his role as chairman of the board, Mitsubishi Motors said in a statement, adding that Masuko and Kato will hold a press conference on May 20 to discuss the changes. Japan's sixth-largest automaker, in which Nissan Motor Co holds a controlling stake, said this month it expects profit to fall to 90.0 billion yen ($821 million) in the year to March as it navigates slowing demand for cars, global trade frictions and the need to develop new technologies. Mitsubishi's partners Nissan and France's Renault are meanwhile grappling with the fallout from the arrest of Carlos Ghosn, the group's former chairman, who is facing charges of financial misconduct in Japan. Ghosn has denied all charges against him. Reporting by Stanley White.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Junkyard Gem: 1999 Mitsubishi Galant GTZ-V6

The Mitsubishi Galant first appeared on American streets as the 1971 Dodge Colt and then a bit later with Dodge Challenger and Plymouth Sapporo badges. Mitsubishi Motors finally began selling Galants from its own U.S. showrooms for the 1985 model year, and Galant sales continued here through four more generations before getting the axe in 2012. We saw some interesting and/or quick Galants along the way, including the Sigma, VR-4, GS-X and Ralliart; today's Junkyard Gem is a rare example of the sporty eighth-generation Galant GTZ sedan, found in a North Carolina self-service wrecking yard recently. The final year for the hot-rod all-wheel-drive VR-4 and GS-X Galants in the United States was 1992. By 1998, there were just three levels of new Galant here, all with 141-horse four-cylinder engines driving the front wheels. Then the 1999 model year arrived, and so did the 6G72 V6 engine under Galant hoods. This SOHC (yet still 24-valve) engine was rated at 161 horsepower and 205 pound-feet. It was available in the U.S.-market ES-V6, GTZ-V6 and LS-V6 Galants for the '99. The GTZ was sporty-looking, but not as loaded with luxury features as the LS. 1999 was the first model year for the eighth-generation Galant in North America, and it had finally become big and powerful enough to be considered a genuine rival for the Toyota Camry and Honda Accord (both of which had been available with V6 power for quite a few years). The 1999 Galant got a grille that resembled the one on its upscale Diamante big brother, which had five years to live at the time. The MSRP for this car was $24,300, which comes to about $46,374 in 2024 dollars. The base 1999 Galant DE started at just $16,999, or $32,441 in today's money. Those prices were in the ballpark with the Galant's Camry and Accord rivals; the Camry LE V6 with automatic started at $22,748 ($43,412 now) with automatic transmission, while the Accord LX V6 with automatic was $21,700 ($41,412 today). Both those cars had a lot more power than the Mitsubishi, though: 194 horsepower for the Toyota and 200 for the Honda. The 1999 Galant sold in the United States was not available with a manual transmission, which made the El Cheapo DE trim level a steal compared to the cost of two-pedal base Accords and Camrys. The Galant DE even came with air conditioning at no extra cost. The factory wing on the GT-Z is serious. Collectible today? Hardly, but an interesting bit of automotive history. This content is hosted by a third party.