2000 Mitsubishi Montero Sport Es Sport Utility 4-door 3.0l on 2040-cars

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Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Mitsubishi Mirage configurator is alive

Well, here's the butter knife Mitsubishi is bringing to the subcompact gun fight. It's called the Mirage, and its configurator has just gone live on Mitsubishi's consumer page, allowing those that absolutely must have a brand-new car for not a lot of money (and have never heard of the Nissan Versa, Mazda2, Chevrolet Spark or Ford Fiesta) to build their perfect example.
Prices start at $12,995 for a base DE model with a five-speed manual transmission and $14,195 for the up-market ES with the same transmission. A 74-horsepower, 1.2-liter engine is the sole powerplant. Both trims feature a continuously variable transmission for an extra $1,000 and a range of eight exterior colors, while black is the sole interior color.
Fully loaded with all the assorted packages - there are 10 on the ES model, adding things like navigation, a backup camera and LED ambient lights - the Mirage checks out at $19,540. Feel free to have a go at the configurator yourself.

$99/month EV lease deals still out there, in some places

Has the electric-vehicle market really gotten to the point where folks can take out a lease for less than C-note per month? Yes, if you're interested in a Mitsubishi i of Smart ForTwo EV, Plug In Cars has found. As Mitsubishi prepares to bring in the 2015 model-year version of the i, it's unloading some of the 2013s for as little as $69 a month in some areas, bringing in a bit of deja vu for those who remember the $69 monthly lease rate some Mitsubishi dealers were asking for early last year. Meanwhile, a Smart EV can be had for $99 (discounted from $139 a month), with a $900 down payment, at at least one Connecticut dealership. Moving up to $139 a month could get you into a new Nissan Leaf, albeit with a honking' down payment of about $6,600. Chevrolet Spark EVs can be found in California and Oregon for as little as $199 a month. And both the Fiat 500e and Honda Fit EV can be found at some dealerships with lease rates in the mid-two-hundreds per month. The upper end of the plug-in scale - a Tesla Model S - still runs north of $1,000 a month (before you apply Tesla's various calculations to get to their "effective monthly cost"). But when you can afford to drive a Tesla, who's really counting? Featured Gallery 2012 Mitsubishi i: First Drive View 20 Photos News Source: Plug In CarsImage Credit: Copyright 2014 Sebastian Blanco / AOL Green Mitsubishi smart Electric ev sales lease i-miev i mitsubishi i smart fortwo ed