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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Mini officially reveals Frozen Black Countryman and Paceman

BMW has been offering Frozen editions of its cars for several years now highlighted by matte paint and very limited production, and now Mini is getting in on the game with Frozen Black versions of the Paceman and Countryman. Unlike our report from earlier in the week, these models will not wear the Batman-sounding Black Knight name, but instead, like the BMW models, will be dubbed Frozen Edition. That previous intel also had it that production of the Frozen Edition Minis would be limited to just 60 units. Now official, Mini has not confirmed how many - or few - of these limited edition models it would build.
The Frozen Black paint adds silicates to the lacquer finish creating a "matted impression," which sounds like it should be easier for owners to maintain and wash, although Mini still advises against waxing or polishing. This special paint will be offered on all S, Diesel and John Cooper Works versions of the Paceman and Countryman, though it's not clear as of this writing if any will be offered in the US. Mini's press release for the Frozen Black Paceman and Countryman is posted below.

2014 Mini Cooper S Paceman [w/video]

Not Too Odd, Not Too Maxi. Is This Mini Just Right?
We recently got our first time behind the wheel of the latest iteration of the Mini Countryman, the 215-horsepower John Cooper Works model, and were left less than enthused despite the inherent fun factor that a JCW badge brings. Our time with the crossover suggests the Countryman is just too weighty and soft to properly wear the badge.
We have also spent loads of time in various Mini Clubman trims and, despite the oddity of its configuration, this model may be our overall favorite in the current Mini lineup. But it is decidedly not a volume seller, which Mini needs.