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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

2019 Mini Oxford Edition is the cheapest way to get a Mini, but only for college students, grads

Mini makes a play for young car buyers with its latest 2019 Hardtop model, the Oxford Edition. It's more on par with a new trim level, but it's a highly compelling one as it's the cheapest version of the Mini available, and it comes with even more standard features than the regular base Mini. The catch is you have to either be in college, or recently graduated, to get it. Specifically, you have to be a full- or part-time student enrolled in a 2-year, 4-year or graduate school program at an accredited college or university. You're also eligible if you've graduated from one of those programs within 12 months of buying the car. If this describes you, you can have a turbo-charged three-cylinder two-door Mini Hardtop for $20,600, or the four-door for $21,600. That's a $2,150 discount over a normal base trim Mini called Classic. Even better, the Oxford Edition is equipped much better than the Classic, with larger 17-inch wheels, heated seats and a panoramic sunroof as standard. There are even a couple more colors to pick from adding British Racing Green and Starlight Blue to the Classic's selection of red, white, black and silver. An automatic transmission is also standard, which is usually a $1,250 option on the Classic, but a manual transmission is still available. Mini says that all the features amount to a $6,900 value, though it's difficult to gauge that since features such as the sunroof aren't available on the Classic, but it's a standard feature on the roughly $26,000 Mini Signature. All-in-all, the Mini Oxford Edition is a great deal for a young buyer with a desire for a Mini. And that's easy to understand, since we've enjoyed the ones we've driven. Related Video:

2024 Mini Hardtop has fun in the snow before its unveiling

Mini is nearly ready to unveil the first member of the next-generation Hardtop family. It will introduce the two-door hatchback variant in 2022, and it released official spy shots showing a test mule in a frozen part of Sweden to give us a better idea of what to expect from the car. The BMW-owned firm stresses that the prototype shown on frigid Swedish roads is fully electric, though it stopped short of publishing any technical details. We're expecting that the plucky little hatchback will offer users more horsepower and more range than the current Cooper SE. And, there's no word yet on whether the line-up will include versions powered by an internal-combustion engine for buyers who are not interested in going electric. We've reached out to the company for more information, and we'll update this story if we learn more. It's clear that the next Hardtop’s proportions havenÂ’t significantly changed; it remains recognizable as a member of the Mini line-up, but designers have reimagined many key styling cues. Spy shots of a completely camouflage-free prototype taken in December 2021 reveal evolutionary updates made to the front end and a reimagined rear end characterized by angular lights connected by a black piece of trim. At first glance, it looks like the modern-day Mini is in for the biggest makeover since BMW rebooted the model at the turn of the millennium. More details about the next-generation Mini Hardtop will emerge in the coming months, and we expect to see the model make its debut before the end of 2022. It will later be joined by a four-door hatchback and a two-door convertible (Mini has confirmed it wonÂ’t leave the drop-top segment). Meanwhile, the company is sending off the current Hardtop by releasing a number of design-led limited-edition models. While the Hardtop stands proud as the car that MiniÂ’s image is pegged on, the segment of the market that it competes in is shrinking on a regular basis. Buyers prefer crossovers to hatchbacks, even across the pond. To that end, Mini is also working on the next-generation Countryman — which could be its biggest and most powerful model — and it announced plans to show a new crossover concept in 2022. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Featured Gallery 2024 Mini Hardtop, official spy shots View 23 Photos Green MINI Hatchback Electric