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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Fastest cars in the world by top speed, 0-60 and quarter mile

A claim for the title of “Fastest Car in the World” might seem easy to settle. ItÂ’s actually anything but: Are we talking production cars, race cars or customized monsters? And what does “fastest” even mean? For years, car publications have tended to define “fastest” in terms of an unbeatable top speed. ThatÂ’s distinct from the “quickest” car in a Usain Bolt-style dash from the starting blocks, as with the familiar 0-60 mph metric. Professionals often focus on track lap times or elapsed time-to-distance, as with a drag racer thatÂ’s first to trip the beam of light at the end of a quarter-mile; or the 1,000-foot trip of nitromethane-powered NHRA Top Fuel and Funny Car dragsters. Something tells us, however, that you're not seeking out an answer of "Brittany Force rewriting the NHRA record books with a 3.659-second pass at a boggling 338.17 mph." For most barroom speed arguments, the focus is firmly on cars you can buy in showrooms, even if many are beyond the financial means of all but the wealthiest buyers and collectors. Here are some of the enduring sources of speed claims, counter-claims, tall tales and taunting dismissals that are the lifeblood of car enthusiasts – now with EVs adding an unexpected twist to these passionate pursuits.   Fastest from the blocks: 0-60 mph Thirty years ago, any car that could clock 60 mph in five seconds or less was considered extremely quick. Today, high-performance, gasoline-powered sedans and SUVs are routinely breaking below 4 seconds. As of today, the 2023 Dodge Challenger SRT Demon 170 crushes all with a 0-60 mph time of just 1.66 seconds. That's simply absurd, but keep in mind the Demon was engineered with the single-minded purpose of going fast in a straight line. It's also important to realize that direct comparisons are difficult, because not all of these times were accomplished with similar conditions (prepped surfaces, adjustments for elevation and so on). The moral here is to take these times with a tiny grain of salt. After the Dodge, the Rimac Nevera comes in with an officially recorded 0-60 mph time of just 1.74 seconds. EVs crowd the quickest list, with the Pininfarina Battista coming in a few hundredths slower (1.79 seconds) than the Nevera and the Lucid Air sapphire (1.89 seconds) right after that. Eventually, you arrive to the Tesla Model S Plaid, which has a claimed 1.99-second 0-60 mph time, though instrumented testing by Car and Driver shows it accomplishes the deed in 2.1 seconds.

Brabus-tuned Mercedes G500 4x4 is an over-powered off-roader

Even from the factory, the Mercedes-Benz G500 4x42 is an off-road bruiser that's good for 415 horsepower and 450 pound-feet of torque. Apparently, those already meaty figures just aren't enough for the power-hungry folks at Brabus. The company's new tuning kit for the twin-turbo 4.0-liter V8 pushes things up to 493 hp and a prodigious 523 lb-ft of twist. On top of the grunt, buyers can order a heap of extras to make the SUV look a whole lot meaner. They're all going on display at the 2015 Frankfurt Motor Show. The heart of Brabus' power upgrade is its custom control module to tweak the engine management, and the result is adjusted boost pressure and the mapping for the fuel injection and ignition. There's also a stainless steel exhaust with butterflies that vary between "Sport" and an appropriately named "Coming Home" mode at the press of a button. The chrome tailpipes add an extra visual pop, too. The G500 4x42 rides on off-road tires, and even after Brabus' big boost, it's not lightning quick. The run to 62 miles per hour now takes 6.9 seconds, and the rubber also mandates a top speed limited to 130 mph. For buyers really looking to show off, Brabus has a wild body kit for the G500, too. It includes new lower bumpers and polished underbody guards. Meanwhile, the hood grows a scoop, and the headlight update adds black-tinted Xenon lights with LED turn signals to replace the units usually on the fenders. Inside, a mix of quilted leather, Alcantara and bright red stitches finishes off the brash tweaks. World premiere at the IAA 2015 BRABUS refines the Mercedes G 500 4x42 368 kW / 500 HP, 710 Nm of torque and exclusive BRABUS luxury appointments for the extreme off-roader Mercedes G 500 4x42: the new special model of the G-Class is designed for maximum off-road capabilities and offers the perfect basis for exclusive refinement a la BRABUS (Brabus-Allee, D-46240 Bottrop, phone +49 / (0) 2041 / 777-0, fax +49 / (0) 2041 / 777 111, Internet www.brabus.com). This includes an increase in the power output of the twin-turbo V8 to 368 kW / 500 HP (493 bhp) and a boost in its peak torque to 710 Nm (523 lb-ft). As a result, the tuned off-roader sprints from rest to 100 km/h (62 mph) in just 6.9 seconds. Due to the all-out off-road tires, the top speed is limited electronically to 210 km/h (130 mph). The spectacular appearance of the all-wheel-drive car is bolstered further by a high-end BRABUS paint finish and targeted BRABUS bodywork modifications.