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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Mercedes-Benz G500 4x4 squares up for production

After showcasing the G500 4x42 in concept form at the Geneva Motor Show this past March, Mercedes has confirmed that it's putting the monster truck into production. The Mercedes G500 4x42 is a more extreme take on the legendary Gelandewagen. It ditches the extra set of wheels from the earlier G63 AMG 6x6, but keeps its wider track and jacked-up suspension, complete with portal axles, 22-inch wheels, 325/55-section tires, and a good foot and a half of ground clearance. It also loses the AMG-spec engine in favor of a 4.0-liter twin-turbo V8 with 422 horsepower, based on the unit in the C63 and AMG GT. The smaller engine (and smaller axle-count) makes its list price a little easier to swallow than the half-million Benz commanded for the 6x6, but it'll still be a rather large pill. Pricing in Germany is listed at ˆ226,100 – equivalent to over $250k at current exchange rates. That makes it the second most expensive version of the G-Class currently available, behind the G65 that retails for ˆ271,915 (~$309k) in Germany and $217,900 in the US. MBUSA tells Autoblog that there are currently no plans for bringing the G500 4x42 to North America. But if it were to ford the Atlantic, it would likely carry a price tag in the neighborhood of $200k for the privilege of riding higher than just about any other commercially available passenger vehicle on the road. Alle Neuheiten der legendaren G-Klasse ab sofort bestellbar: Der Mercedes-Benz G 500 4x42 geht in Serie Stuttgart, Jun 19, 2015 Stuttgart - Outstanding response to the "Extreme-G": the G 500 4x42 show car proved hugely popular with many customers and is set to enter series production. In the superlative-studded history of the G-Class, the G 500 4x42 is the new highlight in the model range. The technical package consists of the all-wheel drive powertrain including portal axles and the new 4-litre V8 engine with twin turbocharging and an output of 310 kW (422 hp). All the other G-Class models have further improved interiors and powertrains, and meet the highest emissions standard Euro 6. The G 350 d, G 500, AMG G 63, AMG G 65 and G 500 4x42 can be ordered with immediate effect. A new addition to the extreme G-Class model family: the AMG G 63 6x6 is gaining a sibling in the form of the G 500 4x42.

Meet Buster, this 1968 Porsche racecar transporter from Mercedes

If you're thinking about Porsche and Mercedes-Benz when it comes to motorsports, your first thought is probably on the two German brands battling on the track. However, for decades, whenever Porsche's factory team went to compete, a custom Mercedes was right along with them hauling the racecars. These days the truck lives in the Brumos Collection in Jacksonville, FL, and goes by the nickname Buster. However, its story goes back to 1968 when Porsche ordered two commercial vehicles from Mercedes and then handed them over to a Stuttgart-based outfitter for customization. The results were these racing transporters that hauled models like the 917 and 956 until the '80s. The other survived, too, with a place in Porsche's collection. Well-known racers in their own right, Brumos scooped up the transporter in 2003 and have kept driving it to vintage racing events. The interior now boasts the signatures of many of the great drivers from the era of this historic truck. Watch the video for the whole story on the Mercedes with a whole lot of Porsche inside.