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2020 Ford Explorer, Lincoln Aviator reportedly facing numerous QC issues

A lengthy report in the Detroit Free Press delves into a range of quality control issues confronting the 2020 Ford Explorer and its luxury platform sibling, the 2020 Lincoln Aviator. Freep says it's been following the issue for two months, tapping various unnamed sources for information on the automaker's unorthodox route to resolution. Seems the problem is Explorers and Aviators leaving the production line at the Chicago Assembly Plant with flaws in areas like the chassis, transmission and suspension, said vehicles trucked to Ford's Flat Rock Assembly Plant (FRAP) outside of Detroit for repair. The estimates range from 10,000 to 18,000 vehicles affected, numbers so high that Ford has sought help from Roush Engineering in nearby Allen Park, and brought workers and managers from other plants in the Midwest to FRAP to get vehicles repaired and shipped to dealers. Ford hasn't shared the nature of the problems with anyone outside the company, including dealers and customers. Freep's sources are said to include workers who have provided photos of certain vehicles and of tents used to house parts at the FRAP repair site. The Explorer chassis allegedly has an unidentified problem that engineers are using X-rays to diagnose, and the transmission is having problems sensing when it's in park or going into park. Both the Explorer and Aviator have come off the line with HVAC units that only blow hot air. And the Aviator's height-adjustable suspension enters failure mode for unknown reasons. These come on top of quotidian mishaps common to every new vehicle, but that are meant to be sorted in pre-production, like missing emblems and trim pieces. They also come on top of a recall in early August issued for the Explorer and Aviator concerning the instrument cluster and parking brake, and another at the end of August over rear seatbacks that could collapse in a crash. An automaker spokesperson told Freep, "Making updates to preproduction models based on all-new platforms as they roll off the assembly line – is standard industry practice." Except these aren't pre-production, these are early production vehicles that paying customers and dealers are waiting for, and some of the affected vehicles have been pulled off dealer lots. Dealers say they are fine waiting for the trucks to get sorted out, and they'd rather have Ford fix the problems before the SUVs go to customers.

Lincoln Aviator backup camera failure spurs recall

Ford Motor Company has announced a recall of certain Lincoln Aviator SUVs to fix faulty rearview cameras. The recall is for 2020 and 2021 model-year Aviators. A total of 34,975 vehicles in the U.S. and another 3,053 in Canada and 379 in Mexico are affected. The image processing module can fail, resulting in the loss of the camera feed when in reverse. Ford says it knows of no accidents or injuries related to the defect. Owners of the affected Aviators will be notified beginning May 19. Dealers will update the software in the modules. In the meantime, Autoblog reminds drivers that if they experience backup camera failure, they can revert to the old-fashioned method of turning in their seat and looking out the back window when reversing. Auto News Recalls Lincoln SUV Luxury

2022 Lincoln Navigator revealed with tech updates, hands-free driving, new Black Label themes

Last week, Lincoln Motor Company teased its updated, enhanced and even more upscale Navigator SUV for the 2022 model year. Today, Ford’s luxury brand has unveiled this mid-cycle refresh with improved technology — including the Lincoln ActiveGlide hands-free driving system and over-the-air software updates — plus two new available themes for the line-topping Black Label trim level. Starting with tech, Lincoln launches the first iteration of its ActiveGlide advanced driver assistance tech, which, like FordÂ’s new BlueCruise technology, allows for hands-free highway driving if the right conditions are met. It leverages adaptive cruise control with stop-and-go capability, lane centering and traffic sign recognition to allow for hands-free driving on over 130,000 miles of divided highways across North America. Similar to GMÂ’s Super Cruise system, ActiveGlide monitors the driverÂ’s head and eye positions with a driver-facing camera to unsure their attention remains on the road ahead of them, ready to take over driving functions if need be. The 2022 Navigator also employs Lincoln Enhance, which is the branded name for its over-the-air software update capability. This allows Lincoln to make improvements, install new features and even provide some preventative maintenance without it needing to be brought in for service. Lincoln promises this allows the “Navigator to get even better over time.” This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Lincoln says it has streamlined its Amazon Alexa experience to respond to more natural language. You can use Alexa in the car the way you normally would with the digital assistant, or you can connect the Lincoln Way app for Alexa to control certain car features — locks, remote start, checking on vehicle status — from your Alexa-enabled home or mobile device. The 2022 Navigator also benefits from AmazonÂ’s Fire TV service for the rear-seat entertainment. It even includes 16 GB of built-in storage so you can watch your favorite Prime Video content on the road without connectivity. ThereÂ’s an updated Sync 4 infotainment system with a larger 13.2-inch center screen, improved voice recognition and navigation, and a Constellation design theme that carries over to the digital instrument cluster and the refreshed head-up display. In the second row, occupants now have a digital control module for rear climate and audio settings.