2002 Lexus Sc Convertible In Rare Beautiful Dark Amethist Color, No Reserve on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Here's your chance to get a near-new 1st-gen Lexus LS400

The original Lexus LS400 was the automotive equivalent of a batter approaching the plate, pointing to the right-field bleachers and smacking the first pitch out of the ballpark. With the engineering excellence of Toyota fueled by the bountiful resources of the Japanese bubble economy, the first LS perfectly executed its mission. It also set a benchmark in quality and has earned a stellar reputation for durability. Most of the examples that today turn up in the used-car market have racked up mileage well into the six figures, and although they're often amazingly well preserved, that very longevity makes the idea of a near-new first-gen LS400 all the more compelling. With just 34k miles on the clock, this 1993 LS400 available now on Bring a Trailer is the freshest we've seen in a long time. This LS400 is said to have remained with its original owner until being acquired by a dealer in New Jersey. Like seemingly all LS400s of its era, the car is champagne gold with a tan leather interior. It also has chrome wheels and gold badging — but then we did say it was a New Jersey car. A just-completed $1,200 service included a new timing belt, water pump, and distributor caps and rotors (there are two, one per cylinder bank). That should start the winning bidder off on a course of several hundred thousand miles of trouble-free ownership. At this writing, bidding has already reached $10,000, with six days to go.

Lexus RX replacement to debut in Detroit?

The 2015 Detroit Auto Show is shaping up to be a big one for Lexus, with Group Vice President Jeff Bracken confirming to Ward's Auto that the Japanese luxury marque will have at least one, and possibly two, all-new-model introductions. Ward's seems to think that one of those vehicles will be the new RX crossover, one of the brand's most popular (and oldest) offerings. The complete and utter lack of spy photos of the new RX doesn't necessarily support Ward's argument, although if the new CUV ends up being based on the JDM Toyota Harrier, as previously reported, the absence of camouflaged images might make some sense. As for that other vehicle, it's hard to say what we might see. Were we to put our money on it, though, the long-awaited GS F would be a strong contender for a Detroit debut. The high-performance challenger to the BMW M5 and Mercedes-Benz E63 AMG has been spotted almost completely undisguised as recently as October. On top of that, Detroit's reputation as a performance-focused show (last year's show saw debuts of the Ford Mustang, BMW M3 and M4, Chevrolet Corvette Z06, Volkswagen Golf R and Porsche 911 Targa) makes the GS F's appearance there a fair bet. One thing we can count on at least hearing about when Detroit rolls around is Lexus' strong sales position. The company's 2014 sales should crest 305,000 units by the end of the year, marking the first time the company had passed the 300,000-unit mark since 2007. Bracken told Ward's that should be an easy task, particularly with the brand's "best month of the year," December, still to come.