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Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

Lexus LF-LC GT ready to hit Gran Turismo

Lexus might not have as rich a motorsport history as its parent company Toyota does, but it's not been without its racing activities – fielding the LFA in the VLN series at the Nurburgring and powering Daytona Prototypes in American endurance racing, but especially in Japan's own Super GT touring car series. That's where it recently rolled out the RC F GT500 is to replace the aging SC430, fighting for the championship last season right up to the bitter end. And this year it will bring a similar version of the RC F to GT3 racing as well. But before it does, the Japanese automaker has given us another racing machine to lust over – only this one is just for the virtual reality of Gran Turismo 6. Following the two teaser images that previewed its reveal, Polyphony Digital (the studio behind the Gran Turismo franchise) has revealed the new Lexus LF-LC GT. The latest in the Vision Gran Turismo series of virtual racers, the Lexus concept starts with the LF-LC show car revealed at the Detroit Auto Show back in 2012, but applies to it some of the same queues as the aforementioned RC F racer. The bodywork melds into extended aprons to keep the car glued to the digital track, there's a side-exit exhaust, carbon hood and roof, a giant rear wing, gargantuan diffuser and lightweight alloys on racing slicks. It's even got the rainbow-swirled white paint job of the RC F GT3 concept. Technical details weren't released, but then this concept wasn't designed to hit any real road or track any time in the near future, anyway. Related Video:

Lexus IS 200t gets a 245 hp turbo four-cylinder, comes here in 2016

The exact timing isn't clear, but now that we have the good news we're ok with a little wait: in Europe Lexus just replaced the 2.5-liter V6 in the IS 250 with its 2.0-liter, turbocharged four-cylinder, and we'll get it. The 2.0-liter currently serves in the NX 200t, putting out 235 horsepower and 258 pound-feet. Car and Driver says it will be tuned differently for what will become the IS 200t, with an output of 241 hp and 258 lb-ft. Those numbers whoop the 2.5-liter V6 by 37 hp and 73 lb-ft, and they're just 65 hp and 19 lb-ft under the 3.5-liter V6 in the much more popular IS 350. Improvements continue in the transmission, the IS 200t getting eight cogs - there won't be a manual option - instead of the six-speed 'box mated to the 2.5-liter now. That means buyers can expect a car that's not only more powerful and more responsive, addressing the two fundamental omissions in the IS 250's list of talents, it will also get better fuel economy than the 21 city, 30 highway miles per gallon the old six-cylinder musters. What they can't expect according to CD is all-wheel drive. We're told the engine swap should come "in the early part of the 2016 model year," and it will only come with rear-wheel drive. C/D says that Lexus will bring a third engine to the range that will power an all-wheel entry, which seems a tad complex to us, but if true it wouldn't be the first time the words "Lexus" and "complex" have cozied up together. A press release from Lexus Europe is below. LEXUS TO LAUNCH IS 200t WITH INNOVATIVE 2.0l TURBO PETROL ENGINE • New turbo engine offers superior smoothness and responsiveness, with no turbo-lag and high fuel efficiency • Engine mated to 8-speed Sport Direct Shift transmission • IS 200t on sale in Europe as from September 2015 Brussels, Belgium, 26 Jun 2015 - Lexus is expanding the range of vehicle equipped with its new 2.0-litre turbo engine. Following the launch of NX 200t in early 2015 and the announced arrival of RX 200t by the end of the year, IS is the third Lexus model to be fitted with this new engine. Powered by a new 2.0-litre petrol turbo engine – with innovative D-4ST fuel injection technology for both fuel economy and instantaneous torque – the Lexus IS 200t sports sedan delivers 245 DIN hp (180kW) with a maximum torque of 350 Nm. Capable of rapid acceleration up to a top speed of 230 km/h, its 8-speed Sport Direct Shift transmission was developed for the high-performance RC F.