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Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

Lexus boots up 2014 IS configurator

Throw away those scraps of paper and pull yourself up to a keyboard, as Lexus has launched the online configurator for its all-new 2014 IS sedan. The base price for the entry-level IS 250 RWD is $36,845 (all listed prices include the $895 delivery fee), delivering a 2.5-liter V6 rated at 204 horsepower that provides enough thrust for a 0-60 sprint in 7.7 seconds. The range-topping IS 350 AWD starts at $42,595, packed with a 3.5-liter V6 rated at 306 horsepower that will deliver 60 mph in just 5.7 seconds.
After choosing an engine and driveline, the configurator will offer eight exterior colors and five interior upholstery shades (some combinations, such as selecting Obsidian over Rioja Red NuLuxe leather, require upgrades such as the F Sport package). Consumers are then offered four different bundled option packages as enhancements. The least expensive is Navigation ($4,670), followed by the aforementioned F Sport ($5,800) and a choice between two luxury packages ($7,195) with light or dark wood trim.
Last to come are the accessories and dealer-installed options such as remote engine start, glass-break sensor, wheel locks and a cargo net. Go crazy with your choices, as we did, and the price will exceed $50,000. Head over to the Lexus IS configurator, and check it out for yourself.

Lexus LM is a first-class minivan that's not for America

Although they might get a bad rep for not being "cool," minivans can be some of the most unique and interesting vehicles on the market. Their spacious size and clever packaging allows for design and functionality that cannot be found in any other type of family hauler. Lexus proves as such with the debut of its flagship luxury MPV, the LM, a wild-style van that can be ordered as a sort of personal private limousine with a 26-inch screen. Sadly, it's only for China and other Asian markets. Based on the Toyota Alphard, the LM caters to a Chinese market that places major importance on luxury and comfort for the on-the-go business professional. That means privacy and space, so in addition to a seven-seater configuration, the LM can be ordered in a four-seat chauffeur setup. It includes two gigantic reclining captain chairs (separated by an armrest with built-in touch control panel), a partition with power glass and a built-in 26-inch screen, a 14-liter fridge, umbrella storage, and a 19-speaker sound system. To ensure optimal tranquility, the van has double-layer noise-reducing glass. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. No matter the intended use of minivans, whether for an executive or a sleepy four-year-old, one of their strengths is ride comfort. Lexus says the LM uses swing valve shock absorbers, a technology that was introduced on the cushy Lexus ES, to maintain an undisturbed and balanced ride. In addition to the choice of seat layout, buyers will have the choice between two drive setups and two powertrains. The LM 350 will have a 3.5-liter engine, while the LM 300h will use hybrid power with a 2.5-liter Atkinson four-cylinder engine. The LM will be available in front- or all-wheel drive. As for the styling, well, it builds on the already extreme exterior of the Alphard, with slightly more chrome. The spindle grille has never been a passive feature, and this is one of the biggest applications Lexus has ever approved for production. The body, however, features muscular curves and sharp lines for an overall sleek effect. It is available in black and pearl white paint schemes. Just not for the U.S. market.