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2022 Lexus NX First Drive Review | Believe us, it really is all new

The 2022 Lexus NX is at once a safe evolution of the product it replaces and a significant redesign with long-lasting implications. Its dimensions and styling are so similar to the outgoing NX that you'd be forgiven for thinking it's merely a mid-cycle refresh, but indeed, it's a ground-up re-do based on new underpinnings. Sure, they're shared with every front-wheel-drive Toyota group product introduced in the past four years, but then, that's part of the "safe evolution" bit.  Now, there's nothing inherently wrong with such an approach to a new model. Although the NX has never been considered a class leader since it was introduced for 2015, it nevertheless enjoyed strong sales – you know, just like the Lexus ES, RX and name-a-Toyota – vehicles that car enthusiasts might scoff at but everyone else appreciates for their build quality, dependability, resale value and general competence.  Although, if we're talking competence, it's at least worth pointing out one element of the Lexus formula that all those loyal buyers have somehow been putting up with: the Remote Touch tech interface and the infernal touchpad that's been in use, with a few exceptions, in every Lexus since it debuted in Â… that's right, the original NX. And here's where the long-lasting implications of the all-new 2022 NX come in: Remote Touch is gone and in its place the new "Human Machine Interface" touchscreen infotainment system will be making its way through the brand. This is a very big deal, because it means a very real and annoying reason for not buying a Lexus is about to go away Â… and isn't present at all in the new NX.  That said, the new touchscreen not only represents the most important change and improvement to the NX, but the most significant missed opportunity. WeÂ’ll cover that in-depth in a followup infotainment review, but in short, the system thinks too highly of voice commands and could really use the ability to show multiple sources of information at once. Otherwise, the two available touchscreens (a base 9.6-inch unit and a 14-inch widescreen upgrade) feature a UI that's quicker, prettier and easier to use. I was able to jump into the new NX and quickly figure it all out, which definitely can't be said of other luxury systems that continue to perplex after multiple uses, including MercedesÂ’ MBUX and Remote Touch. Those trims with the 14-inch screen also pair with a unique set of steering wheel buttons.

2020 Lexus RC F Track Edition will be the most powerful Lexus since the LFA

Toyota and Lexus are pulling out the stops when it comes to sports cars at the Detroit Auto Show. In addition to the real, final reveal of the Toyota Supra, we'll also see a just-announced 2020 Lexus RC F Track Edition. According to a representative from Toyota it will be the most powerful Lexus offered since the LFA supercar. With the announcement of the hot RC comes a teaser image of the car. It shows the requisite giant carbon fiber wing that all hardcore track cars need. The car also appears to be painted in a matte gray, which will undoubtedly be matched with blue accents since blue and gray are the official colors of the Lexus F brand. A particularly impressive design element is how the F logo appears to be woven directly into the carbon fiber of the wing. As for how much power the RC F Track Edition will produce, we can at least guess a range while we wait for the reveal. The most powerful LFA, the Nurburgring Edition, made 562 horsepower, and the regular model made 552 horsepower. The most powerful Lexus on sale right now is the LC 500 with a 471 horsepower V8. At least 500 horsepower seems a safe bet for this special RC F, and it will probably come from a massaged version of the 5.0-liter V8 in the regular RC F and LC 500. Stay tuned for all the details when it's shown on January 14, 2019 in Detroit. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.