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Lexus GX 460 SUV gains technology on the road, and off of it

Lexus has updated its GX 460 SUV for 2020. The GX 460 is one of the longer-running SUV models on the market, as it was originally unveiled around a decade ago and it's still based on the sturdy Toyota Land Cruiser Prado, which is a touch more compact than the U.S. market Land Cruiser. The refresh gives the model some new touches to keep it in line with other current Lexus products, including a more contemporary spindle grille and new headlights, but it's restyled along the same moderate lines as the previous updates the GX 460 has received during its tenure. There are color and trim adjustments, including the addition of very red leather, but the powertrain remains the same: the 301-horsepower 4.6-liter V8 with 329 lb-ft or torque. But still, the ladder-frame GX 460 has off-road agility thanks to its Prado DNA, and those capabilities are now enhanced with a new Off-Road Package made available on the Luxury trim level. Cameras feed to multi-view and panoramic monitors to give the driver a better idea of the vehicle's surroundings off the beaten path, and Crawl Control and Multi-Terrain Select make it easier to handle the surfaces underneath the GX 460. Crawl Control keeps the vehicle progressing steadily in low range, also utilizing what Lexus calls "virtual" locking diffs. The GX 460's drivetrain comes with a Torsen limited slip differential, too. Multi-Terrain Select regulates wheelspin and can be automatically set to perform best in mud, sand, loose rocks or other driving surfaces. There's also downhill assist and hill-start assist as well as active traction control and vehicle stability control. As for on-road safety, Lexus has made its Safety System+ suite standard, and it comprises a Pre-Collision System together with pedestrian detection, lane departure alert, automatic high beam control and high-speed dynamic radar cruise control. Our test of the 2018 model lamented the lack of the latter in standard specification, but that matter has now been addressed. For on-road comfort, there's also the Kinetic Dynamic Suspension System, or KDSS, and an available adaptive variable suspension that has electronic control instead of just a fluid-based setup as in the KDSS. Any pricing adjustments have not yet been announced.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Driving the 2021 Chevy Tahoe and Suburban and Lexus GX 460 | Podcast #656

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by News Editor Joel Stocksdale. They kick things off discussing the old-school body-on-frame SUVs they've been driving recently including the 2021 Chevy Tahoe and Suburban and the 2021 Lexus GX 460. After that, they talk about the continuation Bentley Blower and help a listener spend some money. Autoblog Podcast #656 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown What we're driving2021 Chevy Tahoe/Suburban 2021 Lexus GX 460 News: Bentley completes its first continuation Blower Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: