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2014 Lexus IS 250 AWD F Sport

"Ooh, this looks fun!" my otherwise car-ignorant friend said as we walked up to the 2014 Lexus IS 250 F Sport. And yeah, it does look fun. In fact, despite my initial strong negative reaction to the design, I've really warmed up to this new IS, especially with the flashier F Sport package found on this test car (unique front fascia, 18-inch dark alloy wheels and appropriate badging). Even though that rear end still looks a bit Droopy Dog to me (stop frowning, Lexus), the IS is sharp, though I'm not entirely sure that such a bold design will age well.
"Looks can be deceiving," I told my friend, and we hit the road... slowly. You see, despite looking like a fresh, modern sport sedan, the IS 250 still uses what is, quite frankly, a dog of an engine. And that, combined with dynamics that are just so-so at best, makes for a sedan that's all show and no go. Say hello to Jennifer Slowpez.
Driving Notes

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Lexus eschews production in China over quality concerns

One of the more popular trends in the auto industry is setting up production operations in China. Mainstream manufacturers like Ford, General Motors and Volkswagen have done it, and even luxury marques like Audi, BMW and Mercedes-Benz have or will soon have manufacturing ops in the People's Republic.
One company that isn't building cars in China, though, is Lexus. The Toyota-owned luxury brand still manufactures all of its vehicles in Japan (aside from a few RXs, which are built at a Toyota factory in Canada). According to Tokuo Fukuichi, Lexus just isn't ready to build cars there yet.
"The German Three have a brand image that they have cultivated over the past century in their long history, but Lexus is not in people's minds like that yet," Fukuichi-san told Reuters UK.