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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

Kia Rio hatchback facelift in Europe brings lots of new tech

Earlier this year, Kia put a fleet of Rio hatchback prototypes on the road in Europe wearing near full-body camouflage, which was a lot of secrecy for what was expected to be a minor facelift. The South Korean automaker has revealed the final product in Europe with an unforeseen bounty of changes to increase efficiency and bolster technology. The cosmetic formula doesn't deviate much, a narrower tiger grille sitting over a thicker bumper with reshaped fog light housings. At the corners, all Rios will come with full LED lighting. The color palette grows with the addition of Perennial Grey and Sporty Blue, the latter hue seeping into the cabin with a blue color pack that brightens up the dashboard, seat bolsters, arm rests, and contrast stitching. The GT-Line goes monochrome with a black interior offset by white piping and stitching, and a carbon-fiber-effect dashboard. Every model comes with a height-adjustable driver's seat, which is an optional upgrade for the passenger's seat. New 16-inch, eight-spoke wheels will also be available. Under the hood, Kia debuts an EcoDynamics+ powertrain with new 1.0-liter Smartstream mild hybrid gas engines in two outputs that replace the 1.0-liter Kappa engines. The Rio marks Kia's first application of a 48-volt mild hybrid system, the belt-driven integrated starter generator programmed to extend its shutdown time to increase fuel economy. The 99- and 118-horsepower outputs match the previous engines, but in the 118-hp version torque rises from 127 pound-feet to 148. Both mills will offer three drive modes, Normal, Eco, and Sport. Squeezing out more efficiency for buyers who stick with the standard manual transmissions, Kia engineers developed a clutch-by-wire. Instead of a mechanical linkage, electronics control the clutch actuation. Combined with an update to make the engine start/stop system dependent on pressing the brake and the clutch instead of just the clutch, manual-equipped Rios expand the time the engine is shut off when coasting to a stop. The other two engines in the lineup will be new versions of the 1.0-liter with 99 hp that will come with a six-speed manual transmission as standard instead of the five-speeder, and naturally-aspirated 1.2-liter with 83-hp. A seven-speed dual-clutch transmission will be optional.  Inside, the dash cluster fits a 4.2-info screen with higher resolution.

Kia begins developing a Hummer-like military vehicle based on its burliest SUV

Kia confirmed its global range of SUVs will soon include a Hummer-like off-roader developed primarily for military use. While the model will report for combat in South Korea, it might end up rock crawling in Moab. Engineers are currently developing the truck, which is described as an open-top all-terrain vehicle (ATV), but they're not starting from scratch. Kia explained the model will be built on a frame borrowed from the Mohave, a civilian SUV that received comprehensive updates in 2019. It probably doesn't ring a bell because it's not sold in the United States, where the biggest member of the company's range is the Telluride. And yet, it's not entirely foreign. It's an evolution of the V8-powered Borrego introduced in America in 2009 and canceled for 2010. Kia released a rendering that illustrates what the model could look like, and it depicts an off-roader which shares absolutely no styling cues with any member of the firm's current line-up. Don't look for friendly hamsters here. Boxy and tall, it's strongly reminiscent of the AM General Humvee, GM Infantry Squad Vehicle and the Toyota BXD10, which is hardly a surprise and almost inevitable. All of these vehicles were created by following the same basic guidelines. What soldiers in South Korea will receive is admittedly of little interest to most American enthusiasts, but you might not need to travel across the Pacific to slip behind the wheel. Kia pointed out the lessons it learns from developing the ATV will help it improve the durability of its civilian models. Better yet, the yet-unnamed truck will spawn variants for different industries, including the industrial and leisure sectors. While nothing is official yet, the lucrative leisure segment's gravitational pull is what transformed the Humvee into the Hummer, and what turned the BXD10 into the BXD20, which was also called Mega Cruiser and sold in tiny numbers during the 1990s. Kia expects the first ATV prototypes will be ready in 2021. Production will start by the middle of the 2020s. What else is Kia sending to battle? Simultaneously, the company is developing 2.5- and 5-ton trucks for the South Korean military. Unlike the ATV, they won't be related to series-produced cars built for commuters. Both will be built on a standardized platform to keep development and manufacturing costs in check, and they'll be powered by a 7.0-liter turbodiesel engine bolted to an automatic transmission.