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Minivan Mania | Autoblog Podcast #675

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor, Green, John Beltz Snyder and West Coast Editor James Riswick, and this week, it's (almost) all about vans! James recently wrote a head-to-head comparison of the 2021 Toyota Sienna and 2021 Chrysler Pacifica Hybrid, and he talks us through the results. John recently reviewed the 2022 Kia Carnival, which is replacing the Kia Sedona. After discussing the minivan field as a whole, our editors identify some reasonable minivan alternatives in the SUV and crossover realms. Moving along, they talk about driving the long-term Hyundai Palisade and the new Mitsubishi Outlander before discussing their favorite highlights from the 2021 Shanghai Auto Show. Autoblog Podcast #675 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Minivans! 2021 Toyota Sienna vs 2021 Chrysler Pacifica Hybrid 2022 Kia Carnival The rest of the field Ute alternatives Cars we're driving 2022 Mitsubishi Outlander 2021 Hyundai Palisade road trip Shanghai Auto Show Lincoln Zephyr Toyota bZ4X Honda SUV e:prototype Feedback Email – Podcast@Autoblog.com Review the show on iTunes Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

2021 Kia Sorento Review | What's new, price, hybrid fuel economy, pictures

The Kia Sorento has always gone its own way. We'll spare you a history lesson, but in short, Kia's midsize crossover has never fit neatly into a same-sized competitive set. That continues for the all-new, fourth-generation 2021 Kia Sorento. It's still a midsize crossover, it still has three rows of seats, but it's still not as big as other three-row family crossovers, including Kia's own Telluride. Not everyone needs that much space. At the same time, though, perhaps you might need more than the Honda CR-Vs and Toyota RAV4s of the world provide — plus a few extra seats. For many, the Sorento should make a lot of sense. The biggest change for 2021, then, is the amount of variety the Sorento now offers. The new X-Line trim model is basically Kia's answer to the Subaru Outback or perhaps a Toyota RAV4 Adventure. It gets an extra inch of ground clearance for a lofty 8.3 inches total, standard all-wheel drive with a locking center differential, more functional roof racks and different styling. It's no rock crawler, but for weekend adventures, it should do the job nicely. All other trims get revised styling as well, with the SX in particular slathered in glossy black trim and wheels. It's the interior that sees the bigger visual overhaul, plus an injection of the latest technology, plus a slight improvement to the Sorento's already above-average interior quality. There are huge changes under the hood. The base four-cylinder is bigger and a bit more powerful, while the old V6 engine upgrade gives way to a 2.5-liter turbo inline-four good for 281 horsepower and a robust 311 pound-feet of torque that smokes all those bigger three-row crossovers — including the Telluride. From there, things get green. The Sorento joins the Toyota Highlander and Ford Explorer as the only three-row hybrids, and betters them both with an estimated 37 miles per gallon combined. Then there's the new Sorento Plug-In Hybrid, which is the only three-row plug-in hybrid SUV from a non-luxury brand. It can go an estimated 32 miles on a charge, which should be more than enough to run the dayÂ’s chores without the turbocharged gas engine firing up. All of this makes for a compelling, diverse lineup. Whether you're considering one of the larger compact SUVs, a two-row midsize SUV or a bigger three-row family crossover, the new Sorento is a smart alternative to consider and one of our top recommended midsize SUVs.  What's new for 2021? The Sorento is all-new for 2021.