2012 Kia Soul Hatchback 1.6l Am/fm/cd/mp3 Audio System on 2040-cars

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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

2014 Kia Sorento

Big Changes Below, But Just A Little Off The Top
It happens all the time. Three or four years into an automobile's lifecycle, the manufacturer goes back to the drawing board, making what it hopes are vital improvements to keep its product at the top of the sales charts. It's true of the vehicle we're discussing today, the 2014 Kia Sorento, but unlike many midlife facelifts, most of what's new here can't be seen with the naked eye.
Yes, there are the normal changes to the front and rear fascias, and a few nips and tucks here and there to improve the crossover's outward appearance. But, for the first time in as long as we can remember, the big news here is that the new Sorento is actually riding atop a new platform, according to Kia.

2019 Kia Niro EV Review and Buying Guide | Long-range fun

Kia entered the increasingly competitive small crossover game with the Niro hybrid, followed by the Niro PHEV shortly after. Now it offers the 2019 Kia Niro EV, which retains the same desirable body style but adds a big battery good for an estimated 239 miles of driving range on a single charge, and with the ability to charge at up to 100 kW on a DC fast charger. Even better, the Niro EV is funky and spunky, with an attitude that translates to genuine on-road fun without sacrificing practicality or driving range. What's new with Niro for 2019? The all-electric powertrain is new to the Niro lineup, making this the very first model year of the Niro EV. What are the Niro EV's interior and in-car technology like? The interior design is a little bit funky, with some interesting geometry and blue-green accents here and there. It's not too far-out, though, and we like the intuitive usability of the hard button controls for audio and climate control on the center stack below the central touchscreen. The plastics don't stand out as particularly cheap, the seats feel high-quality and supportive (though we had a little trouble finding a natural seating position), and the leather steering wheel feels good in hand. Amenities like heated and ventilated seats, and a heated steering wheel are available. Kia's infotainment system is attractive and easy to use, with either a 7- or 8-inch touchscreen depending on trim. There's also a 7-inch TFT LCD display panel in the center of the digital instrument cluster, providing useful information directly in front of the driver. Bluetooth and voice recognition are standard, as are Android Auto and Apple CarPlay integration. Wireless phone charging comes standard in the higher, EX Premium trim. How big is the Niro EV? The Niro EV fits into the subcompact crossover segment, alongside its cousin the Hyundai Kona Electric. It's 172.2 inches long, with a 106.3-inch wheelbase. That's 7.6 and 39 inches longer than the Hyundai, respectively. It's longer than the Chevy Bolt, Mazda CX-3 and Jeep Renegade, but smaller than the Honda CR-V. This should be a just-right size for many, and it means more room and highway stability while still maintaining maneuverability in tight parking lots. Its 71.1 inches wide, 61.8 inches tall, with a ground clearance of 6.1 inches. Inside the Niro EV, there is 36.0 inches of rear legroom, which makes it comfortable for two adults.