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What do J.D. Power's quality ratings really measure?

Check these recently released J.D. Power Initial Quality Study (IQS) results. Do they raise any questions in your mind? Premium sports-car maker Porsche sits in first place for the third straight year, so are Porsches really the best-built cars in the U.S. market? Korean brands Kia and Hyundai are second and fourth, so are Korean vehicles suddenly better than their US, European, and Japanese competitors? Are workaday Chevrolets (seventh place) better than premium Buicks (11th), and Buicks better than luxury Cadillacs (21st), even though all are assembled in General Motors plants with the same processes and many shared parts? Are Japanese Acuras (26th) worse than German Volkswagens (24th)? And is "quality" really what it used to be (and what most perceive it to be), a measure of build excellence? Or has it evolved into much more a measure of likeability and ease of use? To properly analyze these widely watched results, we must first understand what IQS actually studies, and what the numerical scores really mean. First, as its name indicates, it's all about "initial" quality, measured by problems reported by new-vehicle owners in their first 90 days of ownership. If something breaks or falls off four months in, it doesn't count here. Second, the scores are problems per 100 vehicles, or PP100. So Power's 2015 IQS industry average of 112 PP100 translates to just 1.12 reported problems per vehicle. Third, no attempt is made to differentiate BIG problems from minor ones. Thus a transmission or engine failure counts the same as a squeaky glove box door, tricky phone pairing, inconsistent voice recognition, or anything else that annoys the owner. Traditionally, a high-quality vehicle is one that is well-bolted together. It doesn't leak, squeak, rattle, shed parts, show gaps between panels, or break down and leave you stranded. By this standard, there are very few poor-quality new vehicles in today's U.S. market. But what "quality" should not mean, is subjective likeability: ease of operation of the radio, climate controls, or seat adjusters, phone pairing, music downloading, sizes of touch pads on an infotainment screen, quickness of system response, or accuracy of voice-recognition. These are ergonomic "human factors" issues, not "quality" problems. Yet these kinds of pleasability issues are now dominating today's JDP "quality" ratings.

Chevy, Kia and Jeep win 2020 North American Car, Utility and Truck of the Year

Although the Detroit Auto Show is moving to the summer, the North American Car, Utility and Truck of the Year (NACTOY) awards were again announced in January. The car of the year is the 2020 Chevy Corvette Stingray. Utility of the year is the 2020 Kia Telluride. Truck of the year is the 2020 Jeep Gladiator. None of these choices was particularly surprising. All of these cars were major releases that delivered on style, performance and functionality. That being said, the runners-up in each category were noteworthy, too. You can see the full list of finalists below. Car Chevy Corvette (Winner) Toyota Supra Hyundai Sonata Utility Kia Telluride (Winner) Hyundai Palisade Lincoln Aviator Truck Jeep Gladiator (Winner) Ford Ranger Ram HD Follow any of the inline links above to read our reviews on the winners and finalists. Related Video:    

2021 Kia K5 Review | New look, new name, still a value leader

The 2021 Kia K5 replaces the long-running Kia Optima as the brand’s midsize family sedan, and it brings with it bold, aggressive exterior styling and a seriously comfortable driving experience. Not only that, itÂ’s a good value compared to the competition. And while it does sacrifice some sportiness for its comfort, Kia will introduce a high-performance GT model by the end of the year that should rectify the lack of driving excitement. There are some sedans on the market with a slightly better blend of sportiness and comfort, such as one of our favorites, the Honda Accord, as well as the gracefully aging Mazda6, but the KiaÂ’s strong points are enough to make it a must-see for midsize car shoppers. What's new for 2020? The Kia K5 is a new model introduced this year, but it could certainly be considered the next-generation Optima with a name change. 2021 Kia K5 GT-Line View 17 Photos What's the K5's interior and in-car technology like? While the K5's exterior is bold and aggressive, the interior is less in-your-face. ThatÂ’s not to say it isnÂ’t still stylish, though. The dashboard has a unique design with separate levels that gives it some visual interest. On most models, you get aluminum-look trim on the dash and doors, but the EX features fairly convincing matte-finish faux wood trim. The plastics are all high-quality with a welcome number of soft touch surfaces and interesting, attractive patterns. The instruments and infotainment screen occupy a large monolith in front of the driver and the center of the dash. The gauges are analog with a display nestled between them. The standard infotainment touchscreen is an 8-inch unit (in the photos above) flanked by physical shortcut buttons and knobs. It's the same system that Kia has used for several years, which is easy to use but a bit dated in appearance. Available as an option on the GT-Line and EX is a 10.25-inch screen (pictured below). ItÂ’s larger and features updated graphics that are nicer to look at, but it functions similarly. ThatÂ’s not a bad thing. Instead of normal shortcut buttons, this system also picks up touch-sensitive shortcut controls rather than physical buttons. Quite simply, they don't function as well and we're glad the climate control sticks with traditional buttons and knobs regardless of infotainment system. Also worth noting is that seating accommodations are quite comfortable. The front seats in particular are thickly cushioned with gentle bolstering.