1998 Jeep Grand Cherokee Laredo 4x4 52500 Miles Florida Unit on 2040-cars

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Jeep still working to improve Cherokee's 9-speed auto

Fiat Chrysler is hoping an upcoming software update will stem the tide of consumer complaints surrounding its nine-speed automatic transmission. Owners of the 2014 Jeep Cherokee have reported a number of problems on the National Highway Traffic Safety Administration's SaferCar.gov website, since the new model and its troubled gearbox arrived way back in October 2013. The software update is "intended to keep the vehicle performing as intended, and to prevent durability issues from occurring in the future," an FCA spokesperson told Automotive News, and will be available to owners of both the 2014 to 2015 Jeep Cherokee and the 2015 Chrysler 200, which also uses the 9AT. While FCA will be notifying consumers of the update, owners can also request the software reflash if they happen into their dealer before then. Despite the widely documented problems with the transmission, the only complaints on NHTSA's website relate to the 2014 Cherokee – neither the 2015 Jeep nor the 200 have received any complaints. That bodes well as FCA prepares to begin deliveries of the 2015 Jeep Renegade and launch the Fiat 500X, both of which pair the 9AT with the 2.4-liter Tigershark four-cylinder. "We have had to do an inordinate amount of intervention on that transmission, surely beyond what any of us had forecast," FCA CEO Sergio Marchionne told Automotive News. "There are things that we have done – that we continue to do. Our proactive customer care intervention has actually increased in intensity on these vehicles in 2014, especially in the second half." What's fascinating about the 9AT's problems are that they haven't been the fault of manufacturer ZF, but have related to software that wasn't "mature" and had "teething problems," Marchionne has said previously, AN reports. With the lack of criticism for the 9AT in 2015 models and this pending software update, though, here's hoping that FCA has finally figured out its fuel-sipping gearbox. Related Video:

Fiesta-sized Jeep coming in 2014

We've heard rumors before about a new, baby Jeep to slot below the new-for-2014 Cherokee (pictured) in the automaker's lineup. Now, Edmunds is reporting that the new crossover will arrive sometime in 2014, and will be about the same size as the Ford Fiesta. This currently unnamed vehicle will effectively replace both the Compass and Patriot in the Jeep lineup.
Speaking to Edmunds, Jeep CEO Mike Manley said that the new, small Jeep will be assembled in Italy and marketed globally beginning sometime next year. Manley did not provide many details on the new model, but did say that it will be 4.2-meters (165 inches) long. The Cherokee, by comparison, is 4.6-meters long (181 inches). Furthermore, Edmunds reports that while the new small Jeep will offer diesel power in other markets, there are no plans for an oil-burning version here in the US.
Many other automakers are exploring this smaller crossover segment here in the US. General Motors recently launched the Buick Encore, which is loosely based on the Chevrolet Sonic subcompact's platform. Ford has already launched its Fiesta-based EcoSport in other markets, and has reportedly been pondering the idea of offering it in the US, as well.

100,000 Jeep Cherokee models subject to further 9-speed recalibration

It seems that the software problems with the nine-speed automatic gearbox in the Jeep Cherokee continue to mount. The programming already caused multiple development delays and even postponed the Cherokee's market launch by roughly two months. Now, Jeep has issued another recalibration to hopefully assuage unhappy drivers.
According to Automotive News, this reflash for the allegedly jerky transmission covers over 100,000 Cherokees built before May 5, but it's not technically a recall. If owners are having problems and complain to the dealer, they get the new software. Otherwise, they continue with the current version. New vehicles on dealer lots also receive the latest revision to the programming. It takes only around five minutes to install, but technicians need to take the Cherokee on a test drive to adapt the gearbox to the changes.
The Cherokee's transmission software has been problematic practically since the beginning. The Jeep plant in Toledo, OH, briefly idled its second-shift workers last year to take care of the issue. Since the launch issues for the crossover, demand has been strong. Jeep added another 1,000 temporary workers to the Toledo factory to keep up, and sales were on par with the Wrangler in just its first two months.