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NHTSA investigating why Jeep recall fix is taking so long

Jeep's saga with the National Traffic Safety Administration and the voluntary campaign to repair 1.56 million vehicles for allegedly unsafe trailer hitches, is getting yet another chapter. The controversy appeared to finally be over in January when the automaker found a supplier for the replacement parts. Nothing is ever that easy, though, and the government regulator is now requesting documents from the company to clarify why the repairs are taking so long to begin.
Jeep parent company Chrysler has until July 16 to submit documents and answers to NHTSA explaining the situation. The regulator claims that despite its compromise to inspect and repair the models with improper hitches in June 2013, Chrysler didn't find a part supplier until December and didn't order the replacements until January. The government agency believes that the first components weren't manufactured until May of this year and vehicles may not actually be repaired until as late as August. According to the report, if the Chrysler doesn't supply what NHTSA is asking for, the agency could "take additional appropriate action as warranted."
Throughout this entire process, Chrysler has asserted that the vehicles met the applicable crash test standards of the time, and it has kept NHTSA abreast of the repair activity. In a recently released statement it said that the regulator analyzed eight rear impact reconstruction tests and found the replacement hitch to be safe. To keep up with the high demand for replacements, Chrysler is working with multiple suppliers, and they are running three shifts, six days a week to get the parts ready as soon as possible.

Jeep still working to improve Cherokee's 9-speed auto

Fiat Chrysler is hoping an upcoming software update will stem the tide of consumer complaints surrounding its nine-speed automatic transmission. Owners of the 2014 Jeep Cherokee have reported a number of problems on the National Highway Traffic Safety Administration's SaferCar.gov website, since the new model and its troubled gearbox arrived way back in October 2013. The software update is "intended to keep the vehicle performing as intended, and to prevent durability issues from occurring in the future," an FCA spokesperson told Automotive News, and will be available to owners of both the 2014 to 2015 Jeep Cherokee and the 2015 Chrysler 200, which also uses the 9AT. While FCA will be notifying consumers of the update, owners can also request the software reflash if they happen into their dealer before then. Despite the widely documented problems with the transmission, the only complaints on NHTSA's website relate to the 2014 Cherokee – neither the 2015 Jeep nor the 200 have received any complaints. That bodes well as FCA prepares to begin deliveries of the 2015 Jeep Renegade and launch the Fiat 500X, both of which pair the 9AT with the 2.4-liter Tigershark four-cylinder. "We have had to do an inordinate amount of intervention on that transmission, surely beyond what any of us had forecast," FCA CEO Sergio Marchionne told Automotive News. "There are things that we have done – that we continue to do. Our proactive customer care intervention has actually increased in intensity on these vehicles in 2014, especially in the second half." What's fascinating about the 9AT's problems are that they haven't been the fault of manufacturer ZF, but have related to software that wasn't "mature" and had "teething problems," Marchionne has said previously, AN reports. With the lack of criticism for the 9AT in 2015 models and this pending software update, though, here's hoping that FCA has finally figured out its fuel-sipping gearbox. Related Video:

2018 Jeep Wrangler will keep classic hood style

One of our spy photographers caught some FCA employees poking around under the hood of a 2018 Jeep Wrangler prototype. They had the hood open wide, and because of that, we can catch a couple little details that tell us a bit more about the exterior styling of the Wrangler. Mainly that some of the Wrangler's signature hood details will remain for the new generation. The first details we caught were the bolt holes in the hood at the base near the hinges. These show that, as with the previous model of Wrangler, the 2018 model will feature chunky, rugged-looking external hood hinges. We can also infer that if these hinges remain, the doors will likely have matching ones, and those will hopefully still be removable. The second details we spotted were a bit more subtle. On the sides of the hood towards the leading edge, there are some indentations. Based on the positioning, and their small size, we believe these are the indentations for external tie-down latches for the hood, just like the old model. Actually, just like pretty much every Wrangler-style Jeep back to the military models used in World War II. Based on a report last week from JL Wrangler Forums, we are expecting to see the fully revealed 2018 Jeep Wrangler and its classic hood details at this year's LA auto show. It is then expected to arrive at dealers in December with both V6 and four-cylinder engine offerings. Related Video: Featured Gallery 2018 Jeep Wrangler Hood Spy Shots Image Credit: KGP Photography Spy Photos Jeep SUV Off-Road Vehicles