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Why Jaguar Land Rover's Havn ride-hailing service sounds nicer than Uber or Lyft

Havn is a new app-based ride-hailing service that has launched in London, and promises a more upscale experience than Uber, Lyft, or the city's characteristic black cabs. Havn is backed financially by Jaguar Land Rover, and it exclusively uses Jaguar I-Pace electric SUVs, which are definitely a step up from the Camrys and Accords that seem so popular over here. Havn calls itself a chauffeur service, but it functions similarly to an app-based ride-hailing service. One difference is that you need to request a ride at least 30 minutes in advance. When scheduling a ride, customers are able to specify a music playlist, cabin temperature, and — most compelling of all — your preferred level of "chauffeur interaction." Those chauffeurs, interestingly, are all full-time employees, not gig workers. Havn pricing is based on time plus distance, with a 20 GBP (~$25) minimum charge. Hourly rates also are available, while airport runs have a fixed pricing schedule. Heathrow airport to central London is 74 GBP (~$95), for instance, and Gatwick to West London is 108 GBP (~$140). Airport pickups include an hour of wait time, while other scheduled pickups include 30 minutes waiting at no extra charge. It will be interesting to see whether this service succeeds in London, and whether it makes the leap to our side of the Atlantic. Whether it's Havn or some other startup, a trend toward a better ride-hailing experience, both for passengers and for drivers, would be a positive for an industry that has suffered its share of negatives even while quickly becoming part of the fabric of the modern transportation system. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.    

2017 Jaguar XE: We'll miss our long-termer, but not its diesel engine

This may be automotive journalist blasphemy, but diesels aren't always a good thing. And I don't mean that from an emissions standpoint. Sometimes the diesel in question isn't a good engine, and/or is a bad fit for the cars to which they're fitted. Our long-term Jaguar XE diesel is a textbook case of both issues. The first issue becomes apparent from the moment the 2.0-liter turbodiesel four-cylinder fires up with all the clattering, tapping and ticking that can only come from a compression-ignition engine. It's far from the shaking and knocking of full-size diesel trucks of a few decades ago, but it definitely feels a generation or two behind other diesel cars. For instance, we had a diesel Chevy Cruze in the office, which was quieter and smoother than the Jaguar despite a base price roughly $10,000 less. It becomes a bit smoother and less raucous as revs increase, but the volume remains rather high, making it sound as though the engine is struggling more than it is. Though, to Jaguar's credit, the company has managed to keep virtually all engine vibrations from entering the cabin. Now, the diesel engine's voice would be less problematic if it provided some engaging performance, but, outside of the high fuel-economy numbers, there's hardly any to be found. This may seem surprising considering the Jaguar's 318 pound-feet of torque, but that torque figure lasts only briefly from 1,750 rpm to 2,500 rpm. After that, the torque rapidly falls off, and you don't see the Jag's meager 180 horsepower peak until 4,000 rpm -- not far off of the engine's roughly 5,000-rpm redline. As a result, the XE has adequate passing power and around-town shunt, but anytime you want to play with more revs, it faceplants. But at least it does nail, and even exceed, its 40-mpg highway fuel economy rating without trying. The faults of this diesel engine are then exacerbated by the fact that it's in such a smooth and fun car as the XE. It positively glides across rough city streets and highways, keeping the chassis steady and its passengers soothed. Coupled with a quiet cabin, the XE is a peaceful place to be. At least it would be if the diesel didn't rudely interrupt every time the throttle pedal is pressed. Through some sort of black magic, the XE handles about as well as it rides. The incredibly sensitive and accurate steering is superb. It feels like adjustment knobs on a high-end stereo -- weighted perfectly and fine enough to get it right where you want it.

Geely poaches Jaguar designer Wayne Burgess

The fact is simple: Chinese automaker Geely just poached designer Wayne Burgess from Jaguar. Burgess will oversee a team of 100 designers and staff, in charge of projects encompassing all of Geely's brands, and report to Peter Horbury, Geely's EVP of design. Burgess, who started at Jaguar in 1997, was lately the production studio director for Jaguar Land Rover's Special Vehicle Operations, and the head of Jaguar's production cars. His credits include the F-Type, F-Pace, I-Pace, and current XJ, as well as being an Ian Callum stand-in at events. The implications of this personnel move carry the easy-to-ignore weight of another domino falling in what could be a monumental Chinese long game. Geely owns an eponymous car brand in China, as well the Chinese-Swedish Lynk & Co, Sweden's Volvo, England's Lotus and London Electric Vehicle Company (makers of electric black cabs), Malaysia's Proton, and U.S. flying car startup Terrafugia. Burgess won't need to leave home, because Geely's opening a design center in Coventry, England, to go along with its other centers in Barcelona, Gothenburg, Los Angeles and Shanghai. If you're keeping track, Burgess' flight maintains the quickening pace of talent headed to Chinese automakers that we give scant attention. After Geely bought Volvo in 2010, it moved longtime Volvo designer Peter Horbury, now Burgess' boss, to Shanghai. At the time, the news evoked a chortle. Compare that to last week, when GAC Motor designer David Hilton said, "There are now more auto designers in Shanghai than in any other city in the world, including Detroit and L.A." Hilton, by the way, was Bentley's head of exterior design until September last year. The same month, ex-Rolls Royce pen Giles Taylor, who brought us the Cullinan, jetted to Munich to lead FAW's Hongqi luxury brand. One month before that, ex- Land Rover designer Phil Simmons had taken over at Great Wall brand Haval. One month after that, ex- Mazda and BMW designer Kevin Rice became VP of design at Chery. Ex- Audi man Wolfgang Egger took over at BYD in 2017. Oh yeah, Hilton's comments came in a Wall Street Journal article about this very migration. Mass distribution is nearing the developed world in the Northern Hemisphere, too. Lynk & Co wants to get its papers for Europe this year. Zotye just named its first batch of U.S. dealers in advance of a planned launch here in 2020. Guangzhou Auto was at the same U.S. dealer meetings at Zotye, aiming for a U.S. rollout in early 2020.