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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Sebastien Vettel testing Infiniti's production Etherea?

It sounds like Sebastian Vettel has had his hands full recently, juggling his Formula One racing career while moonlighting as the newly appointed director of performance at Infiniti. On that latter note, Autocar is reporting that Vettel has been testing a production version of the Etherea Concept at France's Circuit Paul Ricard.
There is still no word as to when we could see this car go into production or what it will be called (possibly the Q30), but it will likely share a platform with the Mercedes-Benz A-Class as a part of the Daimler/Renault-Nissan collaboration. The article also said that this future entry-level Infiniti would be produced at Nissan's Sunderland, UK plant.

2023 Infiniti QX60 adds three-year maintenance plan, higher price

Infiniti has published pricing information for the 2023 QX60. The second-generation crossover enters its second model year on the market with price increases across the board, a handful of new features and a three-year maintenance plan called Infiniti Premium Care. Buyers still have four trim levels to choose from. Pricing for the full range (including the $1,195 destination charge) is as follows: QX60 Pure: $50,395 ($2,520 more than in 2022) QX60 Luxe: $56,445 ($2,520 more than in 2022) QX60 Sensory: $59,795 ($2,420 more than in 2022) QX60 Autograph: $63,795 ($2,420 more than in 2022) Note that those figures correspond to the front-wheel-drive QX60. Motorists who want all-wheel-drive will need to pay and extra $2,000 regardless of trim. Small updates to the list of standard features complement the price hike. Every trim level gains a wireless device charger and a frameless rear-view mirror for 2023. The Luxe model gets gloss black trim on the rear bumper, while Sensory and Autograph trims receive gray trim. Heated front seats, 18-inch wheels, a 12.3-inch display for the infotainment system and a power-operated hatch continue to come standard. Infiniti Premium Care is the final addition to the QX60 line-up. Announced in June 2022, and offered on every 2023 Infiniti model, it's an integrated maintenance plan that includes three years' worth of engine oil and brake fluid changes, tire rotations, inspections, cabin air filter replacements, tire road hazard coverage, and, on some models, car rental assistance. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.