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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Autoblog sell-it-yourself highlight: 2013 Infiniti QX56

As Lincoln announces an all-new Navigator at this year's New York auto show, and General Motors' Arlington (Texas) plant runs 24/7 cranking out Tahoes, Yukons, and Escalades, Infiniti's big QX56/80 continues to gain fans in a great many upmarket zip codes. And its appeal – for those with an appreciation for Big Foot footprints – is obvious. Built atop Nissan's Patrol platform, the QX56 offers high levels of refinement with cubic yards of utility. Introduced by Nissan's Infiniti division in 2011, you would assume any inaugural bugs had been worked out by 2013, the QX's third model year. Power was supplied, in the press vernacular, by Nissan's proven 5.6-liter V8 producing 400 horsepower and 413 pound-feet of torque. A seven-speed automatic transmission was standard on all models, and while the additional speeds might suggest some semblance of efficiency, no one should confuse this big QX with a Toyota Prius. Our 'for sale' example, with 84,000 miles, represents above-average mileage for a 4-year old vehicle. But if those are largely highway miles in and around Madison, Mississippi, and service records are available, you shouldn't be too concerned. This is, with proper maintenance, a 200,000-mile platform, leaving you about 116,000 miles for your $37,000. And the 'ask' seems about $5,000 too dear; perhaps the seller will throw in a gas card. Related Video: Infiniti Car Buying Used Car Buying Ownership SUV Luxury

2018 Infiniti QX80 Drivers' Notes Review | Big, brash and big

When it comes to body-on-frame, full-size SUVs, it seems every automaker has the same strategy. Offer one version as a more affordable, workman-like model, and another one as the plush luxury model. Ford has the Expedition and the Navigator, Toyota has the Land Cruiser and the LX 570, GM has the Tahoe and the Escalade. Over at Nissan, the pairing is the Nissan Aramada and the Infiniti QX80. We recently reviewed the Nissan version, and we just had a turn in the Infiniti. So how did the Infiniti fare against its proletarian twin? Read on to find out. Associate Editor Joel Stocksdale: So here's the thing about the Infiniti QX80: It's literally just a flashier Nissan Armada. As I sat down to write my thoughts, I took a second look at what I wrote about the Nissan-badged version, and I realized almost everything on my mind I already covered. The thing is enormous. Walking up to it, it seems like it might be an inch taller than me (5'11"). It's pretty wide, too, and the width is consistent all the way up. But it is still easy to drive with light steering and very good visibility. The 5.6-liter V8 sounds lovely and seems well-matched to the truck, and the transmission shifts smoothly and picks gears well. The real problem I see is that my feelings about the QX80's interior are nearly identical to those of the Armada. They're virtually identical, especially when comparing the higher trim Armadas. They have the same infotainment, the same buttons. There are a lot of buttons, too, scattered seemingly haphazardly and are difficult to use, especially with the very dated infotainment system. The dash design and shape of the wood are the same, and so is the steering wheel. The only things I could tell were really different were the shift knob, the gauge faces and the quilted leather seats. And Nissan offers a version of the latter on the Armada Platinum Reserve. I'm dwelling on this a bit because the Infiniti QX80 is not cheap. The four-wheel-drive one we had here in Michigan had a base price of $68,845. That's a few thousand more than the aforementioned Armada Platinum Reserve, and I don't see how the Infiniti is worth that extra money. It seems all you're getting is a flashier exterior, especially with the $2,800 22-inch wheels, and a more prestigious badge. I need more than chrome and badges to spend so much money. My recommendation is just buy an Armada.