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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Infiniti Vision Qe concept will preview the brand's first EV

Infiniti released a dark preview image to give us an early look at its next concept. Called Qe, the design study will make its debut in October 2023 and provide a glimpse at what the Japanese brand's first series-produced electric car will look like when it lands later in the 2020s. Details about the Qe concept are few and far between, and the dark picture published by Infiniti leaves a lot to the imagination. It shows light reflecting on what looks like a fastback-like silhouette, so we know we're not looking at a convertible or at a big, burly SUV like the QX80. We think we see four doors, but the bottom part of the car is obscured so it's too early to tell whether this is a low-slung sedan or a crossover. Out back, a rear light bar is seemingly integrated into a spoiler that's positioned above backlit "INFINITI" lettering. We'll need to be patient to find out more, but an earlier report casts a little bit of light on what to expect from the Qe. Although unofficial, it details four new Infiniti models due out in the coming years, and two are electric. The first is a replacement for the Q70. It will reportedly land by the end of 2026 as the brand's first electric car, and it will feature shorter overhangs as well as a longer wheelbase than its predecessor, which retired in 2019. The second was described by insiders as "a midsize crossover." That's all we know, but odds are the Qe previews one of these two EVs. Infiniti will fully unveil the Qe on October 24, 2023. It also pledged to announce "several stunning new models" at the unveiling event. We're notably expecting to learn more about the next-generation QX80, which was previewed by the QX Monograph concept in August 2023.

2016 Infiniti Q50 gets 2.0L turbo four

After adding a US-built, 2.0-liter, turbocharged four-cylinder to the European and Chinese-market Q50, Infiniti will finally add this engine to the US-spec car. Official details are exceedingly scarce, with the company only saying the 2.0-liter will hit dealers this winter and that additional info will be made available this fall. We can, however, make a few safe assumptions based on the engine's output in Europe. According to our previous story on the Decherd, TN-built engine, the turbocharged mill will offer up 211 horsepower and 236 pound-feet of torque. That plants it squarely between the outputs of the 2.0-liter turbo in the BMW 320i and 328i, though it's down on power compared to the engines offered in the Cadillac ATS, Mercedes-Benz C-Class, and upcoming Lexus IS 200t. There's also a 100-plus-horsepower gap between the Q50's two gas-only engines. Considering all of these things, not to mention Infiniti's reluctance to reveal official specs, it seems safe to wager that the Japanese brand will find a way to squeeze more power out of the current 2.0-liter turbo. That'd allow the Q50 to better challenge the competition's entry-level offerings while bringing the starting price point down from the roughly $38,000 it sits at now. That's grain-of-salt conjecture on our part, though, so caveat emptor. Expect to hear more on the Q50's new engine later this year. Until then, scroll down for the official press release cover all of Infiniti's 2016 updates. INFINITI – WHAT'S NEW FOR 2016 For 2016, the Infiniti lineup in the United States expands once again, literally, with a new longer, roomier Infiniti QX50 premium crossover. With its wheelbase extended 3.2-inches, the 2016 QX50 offers greatly increased rear passenger room, as well as additional cargo space. It also features new exterior styling. There are additional changes in store for 2016, starting with the addition of a new 2.0-liter turbo 4-cylinder engine for the Infiniti Q50 sports sedan available in the winter of 2016. Other Infiniti Q50 enhancements will be announced at the North American International Auto Show in January. In addition, revisions to the Infiniti QX60 luxury crossover will be announced at that time. The Infiniti QX80 full-size SUV keeps it fresh for 2016 with a new Signature Edition, which includes Driver Assistance and Split Bench packages, Saddle Tan high-contrast interior, bodyside moldings and chrome mirror caps. The QX80 Special Edition is limited to just 1,000 units.