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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

Infiniti keeps us on our toes for Q50 Eau Rouge

If you've been watching the evolving rapprochement between Infiniti and Red Bull Racing, and have wondered what the point was if the Japanese automaker didn't capitalize on its expensive collaboration with the world-champion Formula One team, then Infiniti may finally have the answer come the Detroit Auto Show next month.
That's where Nissan's premium division is set to unveil the Q50 Eau Rouge concept, a show car set to showcase its F1 involvement in the form of a jazzed-up sports sedan. We still don't have much to go on in terms of what the concept car will actually entail beyond a body kit, but Infiniti has launched a dedicated website for the reveal and with it, this teaser video. It still doesn't tell us much, but it's a cool animation just the same, so check it out below.

2023 Infiniti QX50 gets new Sport trim and more

The Infiniti QX50 is a perfectly fine SUV with attractive styling and great standard features. Perhaps its most significant fault is that its rivals exist, as the BMW X3, Audi Q5 and Cadillac XT5 all do the same things, just as well (better, in some cases), and for less money in higher trims. Even so, the QX50 is worth a look if you’re in the market, and the automaker just updated the SUV with a new trim level, better standard features and a new maintenance plan. Infiniti offers five QX50 trims for the 2023 model year: Pure, Luxe, Sport, Sensory and Autograph. The base Pure trim starts at $40,300, and pricing reaches $57,350 for the top trim. Buyers can opt for AWD in lower trims for a $2,000 upcharge, and the Autograph trim adds AWD as standard equipment. Infiniti Premium Care is standard for all QX50s sold in the United States, which includes oil changes, inspections and tire rotations for up to three years. The headline change for 2023 is the new Sport trim. It gets dark-painted 20-inch wheels, unique badging and gloss-black exterior trim. Inside, the Sport adds semi-aniline leather upholstery and a 12-speaker Bose audio system. Those upgrades build on the Luxe trim, which starts at $43,600 and brings most of the goodies the base Pure trim forgets. That means standard wireless charging, remote start and rear passenger alerts. All QX50s get a decent suite of advanced driver aids, including forward automatic emergency braking, pedestrian detection, rear automatic braking, blind spot monitoring, lane departure warnings and automatic high beams. The 2023 QX50 is too new to have received complete crash test results, but its predecessor scored “Good” in crash tests and “Superior” for front crash prevention systems. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.