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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Infiniti sees a bright future for the luxury sedan

One of the four new models that Infiniti will release in the coming years is an electric sedan previewed by the Vision Qe concept. Investing in a body style that many of the brand's peers and rivals are pivoting away from might sound odd, but executives at Infiniti still see a demand for sedans. "For the U.S. market, the sedan segment is still a very relevant segment. We have a ton of history, and heritage, and hugely passionate fans. So with that kind of passion, we're always getting asks for that kind of piece," Bob Welby, Infiniti's senior director of operations, told Motor1. The publication cited older, Nissan Z-derived sedans like the G35 and the G37 as models that could inspire Infiniti as it brings its first electric sedan to the market. These cars were aimed squarely at European sport sedans like the BMW 3 Series, and they put a much bigger focus on performance than on comfort while remaining pegged on the luxury side of the spectrum. They enjoy a relatively loyal following in 2023. Later known as the Q40, the G37 retired at the end of the 2015 model year and passed the torch to the Q50, which remains in production today but has nearly reached the end of its life cycle. When it retires, it will leave the Nissan-owned brand without a sedan in its range for the first time since its inception: The bigger Q70 retired at the end of the 2019 model year and the full-size Q45 was axed after 2006. In contrast, the current Infiniti lineup includes four SUVs. This focus on high-riding models won't change, even if the sedan sticks around. "SUVs have become another emerging strength of ours over the past decade," Welby said. "That's absolutely going to be part of our story." The next-generation QX80 is notably around the corner. Infiniti previewed it with a close-to-production concept called QX Monograph.   Green Infiniti Electric Sedan

2019 Infiniti QX50 starts fresh with a new face and trick engine

Last week, Infiniti rolled out the refresh of the big daddy QX80 in Dubai. At this year's Los Angeles Auto Show, the Japanese automaker is poised to reveal something that's bound to be far more mainstream: the 2019 Infiniti QX50 and its trick variable compression turbocharged engine, or VC-T. In addition to the new engine, the QX50 drops rear-wheel drive in favor of an all-new front-wheel-drive platform and gets the new ProPilot assist technology that debuted on the Nissan Leaf. The QX50 may be the headliner, but the engine is the really interesting bit. This 2.0-liter turbocharged inline-four can adjust the stroke of the pistons on the fly, varying the engine's compression from 8:1 to 14:1, and giving the new midsize crossover improved efficiency and diesel-like torque. It's rated at 268 horsepower and 280 pound-feet of torque, down 57 horses but up 14 pound-feet. Front-wheel-drive models hit 60 mph in 6.7 seconds. That drops to 6.2 seconds with all-wheel drive. Combined fuel economy is 27 mpg for front-wheel-drive QX50s and 26 mpg for all-wheel-drive variants, both up from the abysmal 20 mpg combined rating of the current model. Power is sent through a continuously variable transmission. If it's like other Nissan and Infiniti CVTs, it will be inoffensive if a bit lifeless. We've covered the details of this powertrain extensively already, but it's great to see companies giving more life to the internal combustion engine. The new platform marks a big improvement over the outgoing QX50 in terms of platform rigidity and space efficiency. Rear-wheel drive might be fun, but it's never ideal from a packaging perspective. Cargo capacity is up from 31.6 cubic-feet to 37 cubic-feet. With the seats down, the space expands to 60 cubic feet, up from 50.1 cubic feet. That's not exactly class-leading, but it's no longer among the class-worst. The 2019 QX50 will use a new type of high-tensile steel, improving torsional rigidity by 23 percent and shaving overall weight. The styling falls in line with most other Infiniti products. The outgoing model had a bit of an identity crisis, looking more like a lifted wagon than a fully-realized crossover (it was, after all, essentially a G35/G37 wagon). This new one has much more conventional SUV proportions. In fact, it looks like a 7/8-scale version of the new QX80 with a front-wheel-drive profile. That's either good news or bad news, depending on where your tastes fall.