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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2015 Hyundai Genesis earns IIHS TSP+ [w/video]

Hyundai has just earned itself another Top Safety Pick+ award, following on the success of the Elantra way back in August 2013. The Insurance Institute of Highway Safety has certified the new, second-generation Genesis luxury sedan as a TSP+ following a successful round of crash testing.
The Genesis secured the prestigious ranking with the help of a "good" rating in the notorious small-overlap front crash test. Data from dummies showed that there was a low risk of serious injury in the 40-mile-per-hour impact.
Beside the small-overlap test result, the Genny scored a "superior" on the frontal crash test, while the moderate overlap, side, roof strength and head restraint scores were "good."

Hyundai Palisade looks like a cross between Santa Fe, Grandmaster concept

We're getting closer and closer to seeing some full-size, three-row crossover SUVs from Hyundai and Kia. The most recent previous spy shots showed the Kia Telluride, but we now have photos revealing more of the Hyundai version, which reports say will be known as the Hyundai Palisade. It appears to take design cues from both the new Santa Fe and the recently revealed Grandmaster concept. The front, which is more visible than in previous photos, is very closely related to the Santa Fe and the even smaller Kona. It has the same split headlight setup, and the lower lights are extremely large. The fascia has elements of the corporate "Cascade" grille, and it has an upper slot like on the Kona. That slot is better integrated, though. It actually looks a bit like the grille on the Subaru Ascent. There isn't as much new about the sides and tail compared with previous images. But the profile is unquestionably inspired by the Grandmaster concept. The main cue shared between the two is the chrome strip that starts at the base of the A-pillar, goes up over the top of the doors' windows, and drops down along the C-pillar. We expect this big Hyundai SUV to go on sale either next year or in 2020. The Kia Telluride will likely go on sale around then, too, and both SUVs will probably share engines and platforms. Related Video: