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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

Hyundai recalling 15,500 Entourage minivans over rust in cold-weather states

Hyundai has increased its quality by leaps and bounds in recent years, but we're not sure the Entourage minivan is the best representation of the brand. Essentially a rebadged version of the Kia Sedona, the Entourage has been out of production for about five years now, and it's evidently run into some trouble.
The problem apparently revolves around the suspension - specifically the front lower control arm - which could rust and fracture, particularly in snow-belt states. As a result, Hyundai and the National Highway Traffic Safety Administration have issued a recall for the Entourage from the 2007 and 2008 model years, the only two years it was sold in the United States.
The recall applies to some 15,500 units sold or registered in Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. Hyundai will notify owners as to when they should bring their vehicles in for inspection before either rustproofing or replacing the components in question. What's interesting, however, is that the nearly identical Kia Sedona has not been subject to the same recall.

Hyundai reveals new Sonata Hybrid in Seoul

The wraps are off Hyundai's next-generation Sonata Hybrid after an unveiling in Seoul, South Korea, and the latest model brings an improved powertrain and slight styling tweaks. In the Korean domestic market, the Sonata Hybrid relies upon a 2.0-liter, four-cylinder gas engine producing 154 horsepower and 140 pound-feet of torque with a 51-hp electric motor providing the rest of the thrust. Hyundai isn't revealing net system output at the moment, and it isn't saying whether we will get this powertrain in the US yet. Company spokesperson Jim Trainor tells Autoblog that those details will likely be announced at the model's North American debut at Detroit Auto Show in January. Sales are expected to begin in the spring. In addition to the upgraded engine, there's an improved six-speed automatic that houses most of the hybrid components and uses a new clutch to reduce drag. The switch to an electric oil pump also removes some inefficiencies, and the battery pack underneath the trunk has been enlarged to 1.62 kilowatt hours, up from 1.43 kWh. Despite the capacity increase, Hyundai claims there's 10.5 percent more cargo room back there. The Sonata's design gets a slight rethink to improve fuel economy, too. Up front, the redone nose features a new mesh grille in a more rectilinear frame, and out back, there's a set of unique taillamps, a lip spoiler and a unique rear diffuser to go along with the full underbody cover that only the pavement sees. If anything, the new hybrid model looks more traditional to our eyes than the standard gas-powered Sonata, which comes as something of a surprise, especially as the previous-generation Sonata Hybrid was markedly more futuristic and divisive in its appearance. In any case, we expect the looks to remain largely the same for the US version, which will likely arrive wearing a 2016 model-year designation. All of the upgrades, boost fuel economy to 18.2 kilometers per liter on the Korean cycle, the equivalent of about 42.8 miles per gallon. Comparatively, the current Sonata Hybrid in Korea is rated at 16.8 km/l (39.5 mpg). Hyundai will also make a big expansion to its electrified slate next year. In addition to the standard Sonata Hybrid, a plug-in version will come later in 2015 – the automaker's first. More details will arrive about the model in Detroit.