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Honda's Acura NSX masterstroke: building the factory in Ohio

When Honda announced it was going to build its NSX supercar in Ohio instead of Japan, it caught everybody in the industry by surprise. No one expected this proud Japanese company to build its most technologically advanced sports car anywhere but in its home country. Now Honda has a supercar production facility in rural Ohio that would be the envy of any Formula One team. The people at Honda call it the PMC, but its official name is the Performance Manufacturing Center. It's a building that started out as a shipping facility for suppliers, but Honda invested $70 million to transform it into a showcase facility that will build the NSX. Honda benchmarked the assembly operations at Ferrari, Lamborghini, McLaren, and Bentley before work began on its facility. The 200,000 square-foot building will also double as a customer reception center – Honda will open the doors for customers to come see their car being built. It's also going to offer them high-speed test drives at the gigantic Transportation Research Center just down the road. No one expected this proud Japanese company to build its most technologically advanced sports car anywhere but in its home country. Inside, the layout is wide open and well lit. There are no stripes or lines on the floor and none of the different departments are walled off. This creates a more welcoming appearance and lets you get a comprehensive view of the entire process at a glance. And with an eye towards future lessons learned, most of the equipment is of a modular design that can be easily reconfigured or moved. The body shop and paint shop are enclosed by glass walls so that anyone can see what's going on inside. And while you'll see some automation here and there, the idea was to achieve a blend between man and machine, not to try and automate everything. This is a low-volume facility with production targeted at only eight to ten cars a day. The plant runs four days a week with one ten-hour shift. Don't expect to see rows of new NSXs parked on any dealer's lot. The car will only be built to order. Honda is obsessed with ensuring the NSX is built to the most exacting quality standards. The plant people pored over the JD Power Appeal study to determine what supercar customers care about the most, then looked at which aspects of that directly tie into manufacturing. They developed their quality control strategy with three goals in mind. First, they wanted to build everything right the first time with no adjustments.

Honda and Acura expand CPO offerings to include 10-year-old cars

With valuations having gone ballistic, buyers are spending more than ever to purchase used cars at the same time cars with 100,000 miles or more are now considered just mildly used. Effectively, the market is full of folks splashing what was new-car money not long ago on a vehicle that would have been considered all used up. Nevertheless, used car sales, especially manufacturer Certified Pre-Owned (CPO) programs, are booming. Anything that can help a shopper with peace-of-mind about what they're getting would be a boon to the process, which is why Honda and Acura have revamped their CPO program to include a wider range of used cars.  At the bottom, the new HondaTrue Used tier now accepts vehicles up to ten years old, with no mileage limit. This wasn't the case before. The entire vehicle is covered for 100 days or 5,000 miles after purchase, whichever comes first. Used buyers at this tier also benefit from common CPO perks such as roadside assistance, trip interruption reimbursement (if your new-to-you used car breaks down far from home), and one complimentary oil change within the first year or 12,000 miles. As with the other two tiers, this one offers an exchange policy for another Honda CPO vehicle within three days or 300 miles. Above that, HondaTrue Certified accepts Hondas up to five years old. The entire vehicle is covered for one year or 12,000 miles after the original new vehicle warranty expires, and the powertrain-only warranty runs for seven years from the vehicle’s model year or 100,000 miles on the odometer. This one offers a second free oil change within the first year as well. HondaTrue Certified+ is only for vehicles purchased within their new vehicle warranty coverage period — so, under four years old and with less than 48,000 miles. It provides the same powertrain coverage as HondaTrue. Acura says its CPO division has posted five straight years of growth and had a record-breaking 2021, allowing it to take over Audi's spot at #4 for luxury CPO sales. Its Acura Precision CPO now offers an Acura Precision Used tier for its vehicles up to ten years old, with no limit on miles. After purchase, each Acura Precision Used vehicle gets complete and powertrain coverages for up to six months or 7,500 miles.

Honda overhauls North American operations with eye towards more autonomy

The increasing sales success of Honda North America (HNA) has led to Honda brass in Japan reorganizing regional operations here. The management shuffling here and in Japan is intended to both streamline and confer more responsibility on HNA "as the region assumes a larger role in shaping Honda's global business," and as Honda builds more facilities that serve several roles in the product development pipeline.
Honda's executive vice president and president of HNA Tetsuo Iwamura was named COO of automotive operations, taking over a position that had been handled by company president Takanobu Ito. Iwamura's new role puts him in charge of anything Honda makes that has four wheels, which Automotive News says equates to 78 percent of the company's global revenue.
The current company CFO, Fumihiko Ike, will fill the now-vacant role of company chairman and Kohei Takeuchi will take his place. Takeuchi is presently the operating officer, general manager of the accounting division. The executive swaps take effect April 1, 2013.