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GMC Hummer EV's taillights cost thousands to replace

The GMC Hummer EV pickup hasn’t stopped raising eyebrows since GM pulled back the curtain on the behemoth in Spring 2021. ItÂ’s huge, not all that efficient, and unbelievably expensive, but now weÂ’re learning how much replacement parts cost for the new EV. The Drive dug up a post from the Hummer EV Facebook page that claimed a taillight replacement for the vehicle costs thousands to replace. General Motors confirmed pricing to the publication, quoting a one-side replacement cost of $3,045.48. That adds up to more than $6,000 to replace both, so we hope your insurance is solid if you own one. Why would a taillight housing cost that much? Part of the cost comes from the fact that GM couldnÂ’t parts-share its way through the design of a $100,000 flagship electric SUV, but most of the price comes from the complexity of the lights. The Hummer offers elaborate lighting sequences that require microchips and other components, all of which cost money. ThereÂ’s also the fact that the Hummer EV is too new for General Motors to take advantage of its usual economies of scale in mass-produced vehicles. General Motors recalled the Hummer EV earlier this year for issues with the taillights. Though the problem was software-related, GM had to replace the entire light units because the software controlling them was actually embedded in the lights. ItÂ’s true that there are very few vehicles that are tall and large enough to impact the HummerÂ’s taillights, but we hope the owners of those vehicles never have to file an insurance claim to replace one. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Chevy Express 1500, GMC Savana 1500 get the axe

Fans of truck-based, light-duty vans can officially pour one out for the Chevrolet Express 1500 and GMC Savana 1500, as General Motors has officially put its long-serving big/little rigs out to pasture. Things aren't quite as sad as they sound, though. The heavier-duty 2500 and 3500 vans will soldier on, in order to duke it out with the largest members of Ram ProMaster, Ford Transit and Mercedes-Benz Sprinter families.
The move does seem to make a lot of sense. According to GM, customers only purchase the 1500-spec Chevrolet 23 percent of the time, while the GMC captures a mere 7 percent of the Savana family's sales. With numbers like that, it's no shock that GM thinks it can shift some of its buyers into its van family's more capable variants. "We knew we could move a lot of our 1500 customers into 2500-series territory," said GM's Joe Langhauser, the product manager for the company's full-size vans.
It's not just simple sales figures dictating the move, though. The 1500 line is taking up some valuable factory space that will be better spent on an eagerly anticipated new product.