08 Gmc Yukon Denali 2wd 3rd Row Navigation Satellite Sunroof Onstar Very Clean on 2040-cars

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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

2024 GMC Sierra HD prices start at $46,295, increasing $100 to $2,500

After an online reveal in October of last year, prices for the 2024 GMC Sierra HD have crept online thanks to GM Authority. The upscale heavy duty pickup gains a new-look design and a more powerful turbodiesel V8 that boosts the tow ratings every HD buyer likes to keep up their sleeves like aces. The optional 6.6-liter turbodiesel Duramax V8 increases horsepower 25 ponies to 470 and torque by 65 twists to 975 pound-feet, both numbers matching the 2024 Chevrolet Silverado HD's diesel output. The torque comes with more useful delivery as well, GMC saying it increased low-end twist by about 25% thanks to a new turbocharger. Buyers who go for the 6.6-liter gas V8 will command 401 hp and 464 lb-ft. Both engines run output through a ten-speed automatic. One the gasser, the new gearbox replaces a six-speed auto. The standard 2500 HD's towing capacity checks in at 22,500 pounds (a 4,000-pound improvement), the 3500 HD capable of towing up 36,000 pounds. Broadly speaking, designers drew a more angular front end with a new-look grille, sharper-looking lights, and a redesigned bumper. New wheels are part of the update as well; the 3500 HD dually gets 18-inch polished aluminum wheels, and 22-inch units are optional on single-rear-wheel trucks. Finally, the color palette grows with six optional shades called Titanium Rush Metallic, Sterling Metallic, Volcanic Red Tintcoat, Redwood Metallic, Meteorite Metallic and Downpour Metallic. Configuration variables include Regular, Extended and Crew cabs, and Pro, SLE, SLT, AT4, AT4X, Denali and Denali Ultimate trims. The AT4X is late availability, the Denali Ultimate is new for 2024. The Denali Ultimate comes with the 6.6-liter turbodiesel V8, a trim-specific grille, 20-inch machined-aluminum wheels with high-gloss black accents, power-operated running boards, leather upholstery, wood interior trim, massaging front seats, a Kicker sound system and exterior emblems featuring Alaska's 20,310-foot Mount Denali.  Pricing is up by $100 to to $2,500 depending on trim.

Driving the C8 Corvette, and previewing GM's electric future | Autoblog Podcast #617

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by West Coast Editor James Riswick and Road Test Editor Zac Palmer. First they dive right in to the experience of driving the 2020 Chevrolet Corvette, followed by their review of the Mercedes-Benz GLE 350. Then they talk about the week's news, beginning with the whole slew of electric vehicles General Motors surprised us with at its EV Day. Next, they discuss the possibility of Porsche building a hybrid 911, as well as news about Ford's electric Transit van making its way to the U.S.. Last, but not least, they take to the mailbag to help a listener pick his next car in the "Spend My Money" segment. Autoblog Podcast #617 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Driving the 2020 Chevrolet Corvette Stingray Driving the 2020 Mercedes-Benz GLE 350 GM EV Day: Cadillac Celestiq and Lyriq, GMC Hummers and more A hybrid Porsche 911? Ford Transit electric commercial vans coming to U.S. Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: