2005 Gmc 2500hd Crew Cab 4x4 Slt 8.1l Allison Trans Clean Carfax No Reserve on 2040-cars

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Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

2024 GMC Sierra HD unveiled with new design and more powerful turbodiesel V8

The 2024 Chevrolet Silverado HD made its debut in September 2022, so it was only a matter of time before the GMC Sierra HD received a similar round of updates. Unveiled online, the truck gains a new-look design and a more powerful turbodiesel V8, among other changes. GMC developed the Sierra HD primarily for towing and hauling so the most significant changes are found under the hood. The available 6.6-liter turbodiesel Duramax V8 engine now develops 470 horsepower at 2,800 rpm and 975 pound-feet of torque at 1,600 rpm, figures that represent increases of 25 and 65, respectively, over the 2023 model and that match the 2024 Silverado HD's. GMC notes it increased low-end torque by about 25% by fitting a new turbocharger. The V8 spins the rear or the four wheels via a 10-speed automatic transmission.  On the gasoline side of the spectrum, the 6.6-liter V8's output stays flat at 401 horsepower and 464 pound-feet of torque. It's now bolted to a 10-speed automatic transmission, and replacing the 2023 truck's six-speed lets the engine run closer to its peak power for longer periods. Here again, rear-wheel-drive comes standard and a part-time four-wheel-drive system is available across the entire line-up. Properly equipped, the 2024 Sierra 2500 HD Crew Cab can tow up to 21,900 pounds. The standard 2500 HD's towing capacity checks in at 22,500 pounds (a 4,000-pound improvement), and the 3500 HD is capable of towing up to 36,000 pounds — that's nearly 13 Subaru BRZs. Buyers have a dizzying selection of trim levels and body styles to choose from. The range includes Regular, Extended, and Crew cabs as well as seven trim levels called Pro, SLE, SLT, AT4, AT4X, Denali, and Denali Ultimate, respectively. The AT4X variant will not be available at launch, and the Denali Ultimate is new for the 2024 model year. Additionally, 3500 HD models can be ordered with dual rear wheels. What the truck looks like depends on the trim level. Broadly speaking, designers drew a more angular front end with a new-look grille, sharper-looking lights, and a redesigned bumper. New wheels are part of the update as well; the 3500 HD dually gets 18-inch polished aluminum wheels, and 22-inch units are optional on single-rear-wheel trucks. Finally, the color palette grows with six optional shades called Titanium Rush Metallic, Sterling Metallic, Volcanic Red Tintcoat, Redwood Metallic, Meteorite Metallic, and Downpour Metallic, respectively.

Spy photos suggest more rugged GMC Sierra HD AT4X is on the way

Ford has the Super Duty Tremor. Ram has the Power Wagon. GM doesn't yet have a really serious heavy duty pickup off-roader, but these spy shots suggest that may be changing. They show a GMC Sierra HD with plenty of height, chunky tires and a prominent skid plate. We suspect it may be an AT4X trim, to slot above the somewhat trail-oriented AT4 already on sale. Despite the heavy camouflage on each end, we can see right away that this GMC has a new front bumper that's turned up at each end, likely to leave some space for getting tires up to obstacles. There doesn't appear to be the air dam that shows up on all other Sierra HD models, either. Under the front end is a very prominent skid plate. Other interesting aspects include the tires. They appear to be the same model of Goodyear Wranglers used on the Chevy Silverado 1500 ZR2, and not the ones currently in use on the Sierra HD AT4. Also, this extra rugged Sierra features a huge exhaust tip, which seems to confirm the Duramax turbodiesel V8 will be available, probably as an option over the gas V8. This is noteworthy since the Ram Power Wagon is only available with a gas engine. Of course the Ford Super Duty Tremor is available with both gas and diesel engines. The regular Sierra 1500 AT4X was only just revealed last October for the 2022 model year. So we would expect that this heavy duty version would make an appearance for either the 2023 or 2024 model year of the model. It could accompany a light refresh of the truck, again similar to the lighter duty model. We expect it will also feature some additional suspension and drivetrain upgrades to help it compete with the Ford and Ram off-roaders. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.