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2024 GMC Sierra HD unveiled with new design and more powerful turbodiesel V8

The 2024 Chevrolet Silverado HD made its debut in September 2022, so it was only a matter of time before the GMC Sierra HD received a similar round of updates. Unveiled online, the truck gains a new-look design and a more powerful turbodiesel V8, among other changes. GMC developed the Sierra HD primarily for towing and hauling so the most significant changes are found under the hood. The available 6.6-liter turbodiesel Duramax V8 engine now develops 470 horsepower at 2,800 rpm and 975 pound-feet of torque at 1,600 rpm, figures that represent increases of 25 and 65, respectively, over the 2023 model and that match the 2024 Silverado HD's. GMC notes it increased low-end torque by about 25% by fitting a new turbocharger. The V8 spins the rear or the four wheels via a 10-speed automatic transmission.  On the gasoline side of the spectrum, the 6.6-liter V8's output stays flat at 401 horsepower and 464 pound-feet of torque. It's now bolted to a 10-speed automatic transmission, and replacing the 2023 truck's six-speed lets the engine run closer to its peak power for longer periods. Here again, rear-wheel-drive comes standard and a part-time four-wheel-drive system is available across the entire line-up. Properly equipped, the 2024 Sierra 2500 HD Crew Cab can tow up to 21,900 pounds. The standard 2500 HD's towing capacity checks in at 22,500 pounds (a 4,000-pound improvement), and the 3500 HD is capable of towing up to 36,000 pounds — that's nearly 13 Subaru BRZs. Buyers have a dizzying selection of trim levels and body styles to choose from. The range includes Regular, Extended, and Crew cabs as well as seven trim levels called Pro, SLE, SLT, AT4, AT4X, Denali, and Denali Ultimate, respectively. The AT4X variant will not be available at launch, and the Denali Ultimate is new for the 2024 model year. Additionally, 3500 HD models can be ordered with dual rear wheels. What the truck looks like depends on the trim level. Broadly speaking, designers drew a more angular front end with a new-look grille, sharper-looking lights, and a redesigned bumper. New wheels are part of the update as well; the 3500 HD dually gets 18-inch polished aluminum wheels, and 22-inch units are optional on single-rear-wheel trucks. Finally, the color palette grows with six optional shades called Titanium Rush Metallic, Sterling Metallic, Volcanic Red Tintcoat, Redwood Metallic, Meteorite Metallic, and Downpour Metallic, respectively.

GMC caught using Rivian R1T image for Sierra Denali EV Photoshop

The rise of electric start-ups have many legacy automakers checking their rear view mirrors as they scramble to join the EV party. Most wouldn't like to admit it publicly, but we know that at least some folks at General Motors are keeping an eye on Rivian. That's because a recent post on social media account by the General Motors design department appears to have used an image of the Rivian R1T, but heavily photoshopped. The post was intended as a peek of the GMC Sierra Denali EV's rear view. Eagle-eyed observers like AllCarNews soon noticed many familiar elements to the rendering, including the wheels and tires, mirrors and doors. Even the backgrounds are identical, including some leaves that the truck is kicking up. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Seen side by side, the two pickups' similarities don't end there. The Sierra EV is wider, but the cab's rear pillars and glass look the same as the Rivian's, just stretched horizontally. The rear bumper and its license plate cutout and reflectors on either side look a bit too close for comfort as well.  The post as since been deleted. A GM spokesperson explained the situation to The Drive, "The GM Design Instagram channel is meant to give followers an inside look at the process of designing new products and the creative teams behind it. Often, these posts use sketches made for internal studio use during design development. The sketch in question was intended for internal use only, and was posted without the necessary approval. It has been removed from the GM Design Instagram page." Automakers often use products from the competition as benchmarks or design inspiration. Designers sometimes use existing images as a starting point as well, in order to quickly get an idea down "on paper". They just tend to do it in private. A juggernaut like GM using an image from an upstart like Rivian is embarrassing for the General, but surely an ego boost for the EV brand.  When dealing with an up-and-comer, perhaps it's best to take a page from Mad Men's Don Draper. In season four of the advertising drama, a newspaper calls the hot shot exec for a quote, after a young rival publicly says he's gunning for Draper. Draper knows exactly who the reporter is talking about but when asked for comment says, "Never heard of him." Related Video This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.