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GMC Hummer EV range is 329 miles; deliveries in December

It'll be a very Hummer Christmas for some households, as General Motors says it will begin deliveries of the electric GMC Hummer pickup in December, according to GMC boss Duncan Aldred. And we now know the truck's EPA range number: 329 miles on a charge. GM had previously predicted the Hummer would achieve a range of 350 miles.  That 329-mile figure applies to the Hummer Edition 1, the top-of-the-line, $100,000-plus iteration that will be the first trucks off the line. The Edition 1 will also tow up to 7,500 pounds and carry up to 1,300 pounds. Aldred told reporters on a conference call that subsequent, less-pricey models will achieve longer ranges and will be along in 2023. GMC HUMMER EV View 7 Photos More than 80% of Hummer reservations are for the Edition 1, though. Aldred said almost half of the 125,000 people who have expressed interest in the Hummer have put down $100 to reserve one. GM has said the first year of Hummer production is sold out. The Hummer EV joins the Rivian R1T as the first electric pickups to market. Ford's F-150 Lightning rolls out in 2022, and other electrics from Detroit and startups are expected to roll out after that. Tesla is building a $1 billion facility in Austin, Texas, that will, among other things, build the Cybertruck, though timelines on that have come and gone. The Hummer, by contrast, was developed in just 18 months. It made a big splash last week when President Biden took the wheel during a tour of GM's Factory Zero assembly plant in Hamtramck, Mich. Biden gleefully demonstrated the acceleration of the four-ton, 1,000-horsepower truck, which is said to do 0-to-60 in 3.1 seconds. He then declared, "This sucker's something else." Next up for GM's EV push will be the Cadillac Lyriq SUV in 2022. The electric Chevy Silverado and GMC Sierra pickups will be revealed Jan. 5. And the SUV version of the Hummer will be introduced in 2023. Aldred expects the SUV to ultimately make up the majority of Hummer sales. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

3 Quick Takes on the new Hummer EV

The 2022 GMC Hummer EV truck debuted Tuesday with 1,000 horsepower and up to 350 miles of range. It marks the return of the Hummer name after a decade-long absence and is the most ambitious electric vehicle General Motors has attempted. Here are three quick takes. This is how major vehicles will be revealed going forward The unveiling during Game 1 of the World Series on Fox and during The Voice on NBC could only have been bigger if done during the Super Bowl. A two-network debut complete with LeBron James providing voiceover for the commercial. On Fox, World Series play-play man Joe Buck neatly set up the spot and told millions of viewers that the order bank was now open. Then the Hummer debuted in what looked like a cut from the next Transformers movie. OK, this is not how every major car will be revealed, but the direct-to-consumer, as-many-eyeballs-as-possible, made-for-TV (or social media) event will be a key strategy going forward. In the last few months, the Detroit, Los Angeles and New York auto shows have all played leapfrog with dates, confusing many observers. The pandemic has obviously exacerbated the decline of auto shows, but if you’re an automaker, why share the spotlight in a convention hall? Most car reveals wonÂ’t be network TV spectacles, like the Hummer, but streaming services and other platforms will make a lot more sense than traditional means as companies compete for new buyers. This is how the Tesla Cybertruck should have looked Most would say the Hummer is pretty cool looking. The headlights, the grille, the blocky fenders and huge wheels — yeah, this looks straight out of central casting. ItÂ’s what you expected the reborn Hummer to look like, nominally now in the service of the GMC brand. Tesla made the Cybertruck a bit too crazy. Sure, itÂ’s attention-getting. But look at the Tesla. No one can objectively say the Cybertruck is aesthetically pleasing, from the shape to the features. ItÂ’s out-of-step with the graceful Model S and Model 3 sedans. The Hummer is futuristic, has interesting elements — like underbody cameras for off-roading and a T-top — and a massive presence. It doesnÂ’t need to do more. The addition of Super Cruise technology, however, is a nice touch. GM is serious about EVs The Hummer leads a blitz of EVs from GM, which is quietly yet ambitiously laying out an electric future.