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Train derailment leaves Jeep, GMC, Chevy pickups damaged in Nevada

An unfortunate train derailment is causing some inevitable delays for pickup truck customers west of Nevada. Yesterday morning, 33 train cars derailed in Lincoln County, and the cargo that was being transported consisted of new Jeep Gladiators and Wranglers along with Chevrolet Silverados and GMC Sierras, judging from the photos released by the Lincoln County Sheriff’s Office. The train derailment also caused the adjacent road to be closed, and local law enforcement recommends the area is to be avoided as long as it takes to clean it all up. In the photos, damaged Jeeps and other trucks sit either on their wheels or shiny-side-down as the incident is being assessed. Available information says there were thankfully no personal injuries, but itÂ’s not likely any of these trucks will end up in customer hands, even with a significant discount. Pre-registration transport damage, significant or not, has often resulted in scrapping complete vehicles so that manufacturers can steer clear of liability issues. Hooniverse.com, which also reported on the incident, notes a couple of interesting things. Firstly, the upended Gladiator seems to have a pretty sturdy support structure for its glasshouse, thanks to its new rollbars. Another matter is that the GM trucks, also pictured, wear discreet and temporary transport steel wheels instead of fancier items, perhaps to deter thieves eager to grab a shiny set from trucks on their way to the dealer. Still, itÂ’s a shame these vehicles could never fulfill their hauling purposes in the hands of new owners. Perhaps the manufacturers can at least use the damage for data-gathering purposes. Related Video:    

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

Best pickup trucks for 2023

In 2023, it seems like there’s a pickup truck for everyone. This wasnÂ’t always the case, as it wasnÂ’t until fairly recently that the midsize truck segment started becoming competitive again, and even more recently that weÂ’ve got choices for economical compact trucks or cleaner electric pickups. As the diversity of choices continues to grow, so does the potential customer base for vehicles with an open bed. Whether youÂ’re looking for something luxurious to drive in style, an absolute workhorse to tow the heaviest of loads, something small and practical, or a dune-blasting monster, youÂ’ve got options. Whatever it is you need it to do, here are what we think are the best pickup trucks for 2023. Before we start really categorizing these trucks, let's go over the scores our editors have given the best-selling pickup trucks in America. Best Full-Size Pickup Trucks for 2023: 2023 Ram 1500: 9.0 2023 Ford F-150: 8.5 2023 GMC Sierra: 8.0 2023 Chevrolet Silverado: 7.5 2023 Toyota Tundra: 7.0 2023 Nissan Titan: 5.5 Best Midsize Pickup Trucks for 2023: 2023 Ford Ranger: 8.0 2023 Honda Ridgeline: 8.0 2023 Jeep Gladiator: 8.0 2023 Nissan Frontier: 7.5 2023 Toyota Tacoma: 7.0 It's worth noting that the Chevrolet Colorado and GMC Canyon were redesigned for 2023, and we like them quite a bit. We haven't yet been able to pass them around to all of our editors in order to give them official rankings, but we're certain they'll come out at or near the top. Now, remember what we said at the outset about there being a pickup truck for every buyer? Let's break it down.   Best luxury truck: Ram 1500 Limited With an exceptionally comfortable interior with high-quality materials, excellent fit and finish, plenty of space, useful technology and a wealth of convenience features, this is the cabin in which weÂ’d want to spend the most time. We especially like touches like the ventilated reclining back seat, clever storage and 12-inch vertically oriented touchscreen. All the American trucks can be ultra-luxurious, though. What really seals the deal for Ram is its choice of either coil spring or air spring rear suspension that provide unmatched ride quality, no matter which you choose. The 1500 Limited will truly keep you feeling kingly on those long hauls. Read our review of the Ram 1500.   Best truck for cowboys: Ford F-150 King Ranch (Honorable mention: Ram 1500 Limited Longhorn) Need a truck to match those new cowboy boots and shiny belt buckle?