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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Ford drops Focus RS teaser ahead of Feb 3 reveal

Ford is trying to get us hyped for the unveiling of the latest Focus RS on February 3 with this new video teaser. The clip showcases the hot hatch doing some big slides in the wet and dry during testing in Europe and the US, and it definitely makes us even more curious about what the Blue Oval has in store with the RS. Even in this short teaser, Ford continues to dress the more aggressive nose of the Focus RS in camouflage, like the previous test cars. Unfortunately, what's going on under all of that concealment remains a bit of a mystery. Rumors suggest the RS likely uses a tuned version of the Blue Oval's 2.3-liter turbocharged four-cylinder estimated to make between 325 and 350 horsepower. A speculated torque-vectoring all-wheel-drive system should keep fears of torque steer at bay, and larger brakes on the test mules indicate that bringing it all to a halt shouldn't be a problem, either. We do know that the hotter Focus will be among the "more than 12" vehicles that the new Ford Performance division will develop through 2020, and the RS will come to the US for the first time. However, US-spec RS models will likely be imported from Europe, which will keep numbers here low and will mean prices estimated to be around $30,000 or more. Until the official specs become available, at least enjoy watching this hot hatch's ability to slide.

Driving the 2025 Genesis GV80 Coupe and Ford Explorer | Autoblog Podcast #844

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor, Electric, John Beltz Snyder. John recently attended the launch of both the 2025 Genesis GV80 Coupe and the 2025 Ford Explorer. In the fleet, we've been driving the Jeep Gladiator, BMW 5 Series and Chrysler Pacifica Plug-In Hybrid. In the news, Nissan has updated the Frontier for 2025, while the 2025 Toyota GR Corolla gets an available automatic transmission. Send us your questions for the Mailbag and Spend My Money at: Podcast@Autoblog.com. Autoblog Podcast #844     Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Cars we're driving 2025 Genesis GV80 Coupe 2025 Ford Explorer 2024 Jeep Gladiator 2024 BMW 530i xDrive 2024 Chrysler Pacifica Plug-In Hybrid 2025 Nissan Frontier gets a suite of meaningful upgrades 2025 Toyota GR Corolla gets available automatic transmission Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related Video:  2025 Explorer SUV interior review This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.