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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Ford taps Canada-based Multimatic to build carbon fiber Ford GT

Ford has given Canadian firm Multimatic the nod to build the carbon fiber body on the new GT – The Blue Oval says it has worked with this company for 30 years. The global supplier provides parts and engineering to various automakers, and while based in Markham, Ontario it has 12 plants in Canada, the US, Mexico, England, and China. When announcing the decision at the Canadian International Auto Show, Ford says it chose them "because they have specialized equipment for carbon fiber production and expertise in carbon fiber assembly," and we've heard that the 600-horsepower coupe will be produced in a purpose-built facility at Ford's factory in Markham. Even better than that – for GT purposes and for possible hints at a Le Mans run – the Multimatic Motorsports division can be contracted for engineering and race team management. They currently produce the Boss 302R racecar in the Continental Tire SportsCar Challenge, worked on the FR500C, and their Multimatic Motorsports Lola B2K/40 won its class at the 24 Hours of Le Mans in 2000. The first models will roll off the line at the end of next year. Production numbers are rumored to be in the low hundreds, with a six-figure price tag around $200,000. They'll go into production in time for some sort of 50th anniversary celebration of the GT40 taking the the top three spots at Le Mans in 1966. Related Video: Featured Gallery 2017 Ford GT: Chicago 2015 View 30 Photos News Source: CBCImage Credit: Live images copyright 2015 Drew Phillips / AOL Plants/Manufacturing Ford Coupe Luxury Performance Multimatic

Is this the 2017 Ford F-250 and its all-new aluminum body?

We don't have much to go on, but our friends at Jalopnik have uncovered a completely undoctored photo (used with permission) of what appears to be the 2017 Ford F-250 Super Duty. There's no indication of what's under the boxy new sheetmetal – our bet, like that of Jalopnik, is that the 6.2-liter gasoline-powered V8 will join the latest torque-monster of a 6.7-liter PowerStroke V8 – but we're still left with lots of time to work out the details. For now, we see the same kind of upright and in-your-face styling that we've come to expect from the Ford Super Duty, including more chrome than a '60s Cadillac up front and huge headlight clusters that cut deeply into the side bodywork. We also note plenty of glass making up the large greenhouse, which should be a boon for visibility. Of course, the big news is the actual metal that the body is stamped from. We're expecting to see lots of aluminum, with the heavy-duty pickup following the smaller, lighter-duty F-150 into the lightweight realm for increased fuel savings and greater pulling and hauling capabilities. Stay tuned for more. Related Video: News Source: JalopnikImage Credit: Jalopnik Ford Truck Future Vehicles Off-Road Vehicles ford f-250 autoblog black