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Ford says C-Max mpg reduction has hurt sales

The Ford C-Max is having a rough time. Sales for the five-door hybrid hatchback were down 39.1 percent in March to 2,295 cars, and sales from January through March were down 42.5 percent to 5,566 units. In an interview with The Detroit News, Ford Americas boss Joe Hinrichs places the blame on lowering the model's fuel economy rating.
"We're definitely seeing consideration on C-Max decline over time. We need to reinvest in the product because it's a great car," said Hinrichs to The Detroit News.
The company was hit with bad publicity over the C-Max when owners in multiple states filed class action lawsuits that alleged the cars weren't able to meet the stated fuel economy. Ford eventually re-rated the model from 47 miles per gallon city, highway and combined to 40 mpg city, 45 mpg highway and 43 mpg combined. To soften the blow of the change, the automaker sent checks to the owners to make up some of the difference. Initially, Ford claimed that demand remained strong for the hybrid. However, the latest sales figures and Hinrichs' statement seem to show the opposite.

Ford F-150, Mustang, Explorer, Bronco and Lincoln Aviator recalled for rollaway fears

Ford is recalling certain F-150, Mustang, Explorer, Bronco, and Lincoln Aviator models from the 2022 and 2023 model years equipped with automatic transmissions. According to documents posted by the National Highway Traffic Safety Administration, Ford's 10R80 transmission may contain a loose bolt — literally an extra bolt loose inside the transmission, not a bolt that isn't tightened — that could prevent the transmission from engaging in Park. This could happen even if the gear shifter position indicates that the vehicle has been shifted to "Park." As Ford's recall acknowledgement says, "The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury." Dealers will replace the transmissions of vehicles affected by this defect. Note a similar-sounding recall was announced in 2022, but it was for entirely different models with entirely different transmissions. A relatively small number of units — 944 to be exact, or 4% of production — are thought to be affected by this issue, but they weren't built in successive order, meaning their VINs need to be verified by Ford. Customers are advised to contact Ford customer service at 1-866-436-7332 and reference Ford's internal recall number 23S06. Because some vehicles affected by this recall could be on dealer lots, Ford sent a note to its network of dealerships advising them not to sell or demonstrate the models included in this recall, potentially until the second quarter of 2023 when Ford expects "that parts ordering information and repair instructions will be available to support this safety recall." Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. 2023 Ford Bronco Heritage Edition walkaround

Lincoln dealers to build standalone dealerships separate from Ford

Way back in 2011, Ford Motor Credit Co. established Lincoln Automotive Financial Services as part of what Automotive News called "a campaign to set the Lincoln brand apart." Lincoln's been on a wild, public ride in the seven years since, which included a near-death experience in 2013 under former Ford CEO Alan Mulally. But Ford's luxury brand has rebounded and is ready to take another shot at setting itself apart. Automaker execs have asked dealers with twinned Ford- Lincoln dealerships in 30 major U.S. markets to build standalone stores. According to company data, the move isn't a gamble — dealers with standalone showrooms sell more vehicles. Lincoln's standalone dealerships in the 30 major U.S. markets that account for 70 percent of luxury segment sales increased 48 percent from 2014 to 2017, compared to an overall Lincoln brand sales increase of 18 percent. After a former Ford-Lincoln dealer in Minneapolis opened a devoted Lincoln store this January, sales have climbed 60 percent so far this year. Dealers in Orange County, California, and Atlanta, Georgia have seen sales double since opening exclusive Lincoln storefronts. The sales manager at the Atlanta dealer said, "Customers have pulled up and said, 'This is how it should be.'" Robert Parker, Lincoln's head of marketing, said, "Customers expect the environment to be equal to the product. They want to buy a luxury product in a luxury environment." That issue repeatedly comes up when a mass-market brand launches a luxury product; observers have lately wondered how much the issue affects sales of Hyundai's Genesis brand. Out of 845 Lincoln showrooms nationwide, there are 150 Lincoln dealers in those 30 major U.S. markets. So far, 72 dealers have made or are working to make the standalone switch on their own. Lincoln is asking the remaining 78 shops to follow suit, to agree to a new facility by July 2019 and to have the store finished by July 2021. Only the showrooms would need to be exclusive, service and other back-end departments can remain in Ford-branded complexes. Wielding the carrot, Lincoln will help dealers with relocating, and pay more for every car sold. Wielding the stick, Lincoln said that come Q2 2019, it won't let twinned dealers sell Black Label trims if they don't already. Over the next couple of years, Lincoln will complete the revamp of its lineup. Said marketing honco Parker, "The next phase of the transformation is critical.