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BMW, Hyundai score big in JD Power's first Tech Experience Index

While automakers are quick to brag about winning a JD Power Initial Quality Study award, the reality, as we've pointed out before, is that these ratings are somewhat misleading, since IQS doesn't necessarily distinguish genuine quality issues. JD Power's new Tech Experience Index aims to solve that problem. The new metric takes the same 90-day approach as IQS but focuses exclusively on technology – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, navigation, and smartphone mirroring. It splits the industry up into just seven segments, based loosely on size, which is why the Chevrolet Camaro is in the same division (mid-size) as Kia Sorento and the Mercedes-Benz GLE-Class is in the same segment as the Hyundai Genesis (mid-size premium). It makes for some screwy bedfellows, to be sure. Still, splitting tech experience away from initial quality should allow customers to make more informed and intelligent decisions when buying new vehicles. In the inaugural study, respondents listed BMW and Hyundai as the big winners, with two segment awards – the 2 Series for small premium and the 4 Series for compact premium, and the Genesis for mid-size premium and Tucson for small segment. The Chevrolet Camaro (midsize), Kia Forte (compact), and Nissan Maxima (large) scored individual wins. Ford also had a surprising hit with the Lincoln MKC, which ranked third in the compact premium segment behind the 4 Series and Lexus IS. This is a coup for the Blue Oval, whose woeful MyFord Touch systems made the brand a victim of the IQS' flaws in the early 2010s. But Ford and other automakers might not want to celebrate just yet. According to JD Power, there's still a lot of room for improvement – navigation systems were the lowest-rated piece of tech in the study. Instead, customers repeatedly saluted collision-avoidance and safety systems, giving the category the best marks of the study and listing blind-spot monitoring and backup cameras as two must-have features – 96 percent of respondents said they wanted those two systems in their next vehicle. But this isn't really a surprise. Implementation of safety systems from brand to brand is similar, and they don't require any input from users, unlike navigation and infotainment systems which are frustratingly deep.

J Mays' legacy

Mays is by far not the first designer to use heritage design cues in his work.
The announcement that J Mays will be leaving his chief creative officer role at Ford Motor Company on January 1 ends a 13-year run in one of the industry's top design roles. While best known for having a hand in reborn classics like the Volkswagen New Beetle, Ford Mustang and Thunderbird (above), Mays' legacy is more complicated and nuanced than being considered the father of what is known as "retrofuturism".

Ford Transit gets outfitted for prison duty

Between the Taurus-based Police Interceptor, the Explorer-based Police Interceptor Utility and the F-150 and Expedition special service vehicles, Ford has no lack of offerings for law enforcement. And now it has one more in the form of the new Transit PTV.
Based on the fullsize Transit van, the Prisoner Transport Vehicle can move as many as 12 prisoners in three separate compartments between detention facilities. Created in collaboration with Pennsylvania-based Havis Prisoner Transport Solutions and with input from Ford's Police Advisory Board, the Transit PTV takes advantage of the Transit's considerable configuration options that include three roof heights, two wheelbases, three lengths and four body-styles - not to mention engine options that include the flex-fuel 3.7-liter V6, 3.5-liter EcoBoost and 3.2-liter Power Stroke diesel.
"Transit PTV is the latest example of Ford's deep commitment to helping provide law enforcement agencies with capable vehicles. This concept proves Transit is upfit-ready and designed to Built Ford Tough standards," said Jonathan Honeycutt, Ford police marketing manager. "Many Police Advisory Board members have had the chance to drive this vehicle and they are excited about it. This new vehicle is tough, smart and efficient - ideal for the needs of law enforcement agencies."