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MyFord Touch getting buttons and knobs back to counter criticisms

Ford deserves credit for being a front-runner in offering advanced infotainment technology with its Sync and MyFord Touch systems, but continued consumer complaints over its confusing touchscreen interface and capacitive controls has made the automaker relent. The Wall Street Journal reports that physical buttons and knobs for controlling tuning and volume will be coming back to Ford vehicles equipped with the controversial infotainment system.
The 2013 F-150 with MyFord Touch gives us a glimpse of what the new layout with buttons and knobs might look like, as Ford says a similar balance of touch screen capability and buttons/knobs are what's being planned for future models. And, while capacitive controls have no fans in the halls of Autoblog, many of Ford's models with MyFord Touch do have a large physical knob for adjusting volume with integrated buttons for tuning and advancing tracks, though most of those are models with the optional upgraded Sony Audio system. Lincoln models with MyLincoln Touch, however, feature only capacitive controls for all stereo and climate functions.
Despite receiving enough complaints to throw buttons and knobs back into the mix (a move that reminds us of BMW's iDrive trajectory, among others), Ford reports that Sync and MyFord Touch have still been sold on 79 percent of its 2013 model year vehicles, a number it claims is double the rate that Honda and Toyota are getting for their infotainment systems. Ford also states that owners who do opt for the duo of technologies are more satisfied with overall vehicle quality than those who don't have it.

Ford recalls 2020-21 Explorer and Lincoln Aviator, 2021 E-Series

Ford announced safety recalls for the 2020-2021 Explorer and Lincoln Aviator along with the 2021 E-Series early Monday. The recalls address entirely different issues.  In the case of the 2020-2021 Ford Explorer and Lincoln Aviator, that issue is motor mount hardware. Specifically, the fasteners that secure the passenger-side motor mount may back out. In Ford's words, this can result in a "loss of power," which is the entirely predictable result of an engine parting ways with the vehicle it powers.  As alarming as that may sound, owners should not have to worry about anything extreme, as the passenger side mount is only one of multiple, and Ford says it is not aware of any incidents that have occurred with vehicles in customer hands. Ford says it impacts only about 1400 examples of the Explorer and Aviator in the States (plus two in Mexico and 65 in Canada) that were built at Chicago Assembly Plant between July 28 and 30, 2020. Ford is in the process of alerting its owners to the recall, and those with affected models will have their mount hardware replaced by their local Ford dealerships free of charge.  The 2021 E-Series is being recalled for a potential heat management issue resulting from improperly aligned thermal insulation on the underside of its engine cover. In vehicles where this insulation was not properly installed so that it reaches all the way to the edges of the cover, the resulting heat bleed can cause high in-cabin surface temperatures, and direct contact them could result in burns.  This is the larger of the two recalls, as Ford says it covers nearly 33,000 examples sold in the United States and Canada. Fortunately, as with the above issue, Ford says it has not been made aware of any customer incidents. Ford says the remedy is a set of insulation patches for the exposed areas.  Related Video:

2014 Ford Transit Connect configurator fires up for the whole family

The second-generation Ford Transit Connect is almost upon us, and to get work- and family-oriented customers ready for the new model, Ford has launched a configurator for both van and wagon versions. Both body styles will go on sale early next year with the base TC Van starting at $22,000, but customers wanting side windows and rear seats will have to pony up at least an extra $3,000 for the TC Wagon.
Ford is definitely looking to get back into the family van business with the 2014 TC Wagon offering three available trim levels, two engines and the choice between five- and seven-passenger seating (with two wheelbases). Like many recent Ford products, a fancy Titanium trim level is offered, and opting for it will cost you - this trim starts at $29,000, and we were able to spec it out with a panoramic roof, tow package and front and rear parking sensors for a little over $33,000.
Businesses looking for a small, fuel-efficient work vehicle now get more options on the TC Van like the choice of split, hinged rear doors or a liftgate (with or without glass), a long wheelbase ($1,000) and Ford's CrewChief vehicle tracking system ($925). Fully loaded, this van is still costs less than the fullsize E-Series. On both Van and Wagon, the 1.6-liter EcoBoost engine is a $795 option, but it is only offered on short-wheelbase models and Ford has yet to release power or fuel economy specs yet. With the standard 2.5-liter engine, the TC will get up to 21 miles per gallon in the city and 29 mpg on the highway.