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Ram and Alfa Romeo top J.D. Power study of best automaker websites

Imagining a new car can be terrific fun, especially if the new car is an Alfa Romeo. So say the fantasy engineers at the J.D. Power agency, who’ve found that Alfa and Ram, sister brands under the Stellantis umbrella, offer potential buyers the most attractive consumer websites, which are often their first viable encounter with those vehicles. Power found that those marques lead the mass market and premium categories in its twice annual Manufacturer Website Evaluation Study. In the premium segment, Alfa Romeo led with 755 points, up six points over BMW, 10 points ahead of Infiniti, 14 points past of Jaguar, and 18 points up on Porsche. By contrast, Volvo and Audi trail the pack with 689 points, and are behind Genesis (699 points), Tesla (720), and Cadillac (721), all of which perform worse than the premium segment average of 724 points. The summerÂ’s study showed that in the mass market segment, Ram leads with an impressive 735 points, which puts it six points ahead of GMC, seven points atop its stablemate Jeep, eight points beyond Subaru, and 22 points ahead of the industry average. Volkswagen finished dead last among mass market names, but only one point behind Ford, 684 to 683 out of a possible 1,000. Segment average, as noted, was 713 points. “Website satisfaction can be volatile, and automotive websites are not immune to changing preferences,” said Jon Sundberg, director of digital solutions at J.D. Power. “However, manufacturers have shown to be very agile when it comes to website design and ensuring their sites meet modern standards, more so than many other industries, as exemplified through the study data.” Marketing/Advertising Alfa Romeo Audi BMW Ford Volkswagen

Texas plumber shocked his old Ford F-250 is now in terrorists' hands [w/video]

Do you ever wonder what the a owner is doing with your vehicle after you trade it in? Mark Oberholtzer of Mark-1 Plumbing in Texas City, TX, has no need to imagine, but it's probably his worst nightmare. That's because an image of his old Ford F-250 is now on Twitter as a gun platform in the Syrian Civil War. While the image only appeared recently, Oberholtzer traded the truck in last November. Somehow since then the F-250 made its way from Texas to Syria. According to a report from television station WHOU, the dealer that took the trade said the pickup immediately went to auction. Unfortunately, along the whole route no one ever took Mark-1 Plumbing's name and phone number off the door. So when the image went up on Twitter, everyone knew whom the Ford previously belonged to. The plumbing company makes it abundantly clear that this whole bizarre situation is simply a coincidence, and it has absolutely no ties to the conflict in Syria. However, that isn't preventing people from phoning the business with angry calls and threats. Things are so bad that Oberholtzer keeps the phones unplugged for relief. Scroll down to watch a video of the guy's flabbergasted reaction to finding out what his F-250 is doing now. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

NHTSA closes Ford F-150 EcoBoost acceleration probe

Typically when we report on the findings of an investigation from the National Highway Traffic Safety Administration, it's because the government body has discovered a safety issue and prescribed a recall. In this case, however, NHTSA has closed an investigation into a reported performance deficit without ever getting to the recall stage.
The issue revolves around the Ford F-150 - specifically those equipped with the 3.5-liter EcoBoost engine - of which some 360,000 were built in the 2011, 2012 and 2013 model years. After receiving an initial 95 complaints, NHTSA opened an investigation last May - almost a year ago - into the reported issue of reduced engine power under hard acceleration. The agency has since received a total of 525 such complaints, and Ford itself reported receiving over 4,000.
Together, NHTSA and Ford determined that the problem resulted from cylinders misfiring, an issue itself stemming from water getting into the charge air cooler (CAC) mated to the turbochargers. In particularly humid or rainy conditions, water was found to get into the CAC, causing some of the cylinders to misfire, which in turn triggered the ECU to disable those cylinders in order to protect the catalytic converter from damage.