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Ram and Alfa Romeo top J.D. Power study of best automaker websites

Imagining a new car can be terrific fun, especially if the new car is an Alfa Romeo. So say the fantasy engineers at the J.D. Power agency, who’ve found that Alfa and Ram, sister brands under the Stellantis umbrella, offer potential buyers the most attractive consumer websites, which are often their first viable encounter with those vehicles. Power found that those marques lead the mass market and premium categories in its twice annual Manufacturer Website Evaluation Study. In the premium segment, Alfa Romeo led with 755 points, up six points over BMW, 10 points ahead of Infiniti, 14 points past of Jaguar, and 18 points up on Porsche. By contrast, Volvo and Audi trail the pack with 689 points, and are behind Genesis (699 points), Tesla (720), and Cadillac (721), all of which perform worse than the premium segment average of 724 points. The summerÂ’s study showed that in the mass market segment, Ram leads with an impressive 735 points, which puts it six points ahead of GMC, seven points atop its stablemate Jeep, eight points beyond Subaru, and 22 points ahead of the industry average. Volkswagen finished dead last among mass market names, but only one point behind Ford, 684 to 683 out of a possible 1,000. Segment average, as noted, was 713 points. “Website satisfaction can be volatile, and automotive websites are not immune to changing preferences,” said Jon Sundberg, director of digital solutions at J.D. Power. “However, manufacturers have shown to be very agile when it comes to website design and ensuring their sites meet modern standards, more so than many other industries, as exemplified through the study data.” Marketing/Advertising Alfa Romeo Audi BMW Ford Volkswagen

Ford dealer gives James Robertson new 2015 Taurus

James Robertson, the 56-year-old Detroit native famous for walking 21 miles to work each day for the last 10 years, is behind the wheel again thanks to a gift from a Ford dealer. Robertson became an Internet sensation when the story about his daily ordeal came to light, and a GoFundMe campaign initially hoped to raise $5,000 to buy him a new ride. As of this writing, it has reached over $300,000. He didn't have to dip into any of that money to buy the new car, though. According to The Detroit Free Press, Suburban Ford of Sterling Heights, MI, heard about Robertson's story of never being late to work and having perfect attendance. The dealer is donating a fully loaded, red 2015 Taurus to him. It's not one of our choices, but certainly nothing to sneeze at. Robertson started walking to work in 2005 when his Honda broke down. According to the GoFundMe page, his job is about 23 miles away, but thanks to Detroit's poor bus network, he covers about 21 miles of that round-trip trek on foot each day. Related Video: News Source: The Detroit Free Press, GoFundMeImage Credit: Ryan Garza / Detroit Free Press / TNS / Alamy Live News Auto News Ford Car Dealers Driving Sedan Detroit Michigan charity

Feds Probe Power Steering In 938,000 Ford Midsize Cars

U.S. safety regulators are investigating complaints that the power-assisted steering can suddenly fail on three Ford midsize car models. The probe covers 938,000 Ford Fusion and Lincoln MKZ cars from the 2010 through 2012 model years, as well as the 2010 and 2011 Mercury Milan. The National Highway Traffic Safety Administration says it has received 508 complaints alleging that the cars lost power-assisted steering, causing increased steering effort. Four complaints say the problem caused crashes, but no injuries were reported. The agency says in documents posted Monday on its website that in many cases, a warning message appeared as the failure happened. Restarting the car corrected the problem in some cases, but the problem returned in others. The agency says it will check the scope and frequency of a problem. It could seek a recall. Ford says it's cooperating with the probe. Shares of Ford Motor Co. rose 6 cents to $14.65 in morning trading Monday. Its shares are down 14 percent over the past year. Related Gallery Our Favorite Hot And Sporty Cars For 2015 Recalls Ford Lincoln NHTSA Ford Motor Company power steering mercury milan investigation