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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Shelby boosts production of 575-hp Raptor on early demand

Shelby American unveiled its all-new Shelby Raptor at the New York Auto Show last month, saying that it would build just 100 examples of its off-road bad boy, a pickup priced at $17,995 over the cost of the donor Ford F-150 SVT Raptor. But the Las Vegas outfit apparently underestimated just how popular the supercharged 575-horsepower 4x4 would actually be.
Strong early demand reportedly has Shelby singing a whole new tune, as the company is now saying it will build upwards of 500 units annually. While the increased production will likely make for at least 400 more happy owners, those who were on the original short list - possibly speculating on future values - might not be grinning as much. Needless to say, the company has assured everyone that each and every one of the modified Raptors will still be listed in the official Shelby registry.
Keep in mind that Ford isn't sitting idle on its trophy-truck-for-the-street, either. The company will reveal its own 2014 F-150 SVT Raptor Special Edition this month.

Ford dealer gives James Robertson new 2015 Taurus

James Robertson, the 56-year-old Detroit native famous for walking 21 miles to work each day for the last 10 years, is behind the wheel again thanks to a gift from a Ford dealer. Robertson became an Internet sensation when the story about his daily ordeal came to light, and a GoFundMe campaign initially hoped to raise $5,000 to buy him a new ride. As of this writing, it has reached over $300,000. He didn't have to dip into any of that money to buy the new car, though. According to The Detroit Free Press, Suburban Ford of Sterling Heights, MI, heard about Robertson's story of never being late to work and having perfect attendance. The dealer is donating a fully loaded, red 2015 Taurus to him. It's not one of our choices, but certainly nothing to sneeze at. Robertson started walking to work in 2005 when his Honda broke down. According to the GoFundMe page, his job is about 23 miles away, but thanks to Detroit's poor bus network, he covers about 21 miles of that round-trip trek on foot each day. Related Video: News Source: The Detroit Free Press, GoFundMeImage Credit: Ryan Garza / Detroit Free Press / TNS / Alamy Live News Auto News Ford Car Dealers Driving Sedan Detroit Michigan charity